Why was the bank employee rewarded for refusing to serve the old man who wanted to withdraw 140 million?

The old man wanted to withdraw 140 million to give to his grandson but was refused by the bank staff.

Illustration

Recently, a remarkable incident took place at the Jiangsu Bank branch. Accordingly, an old man named Xu came to the bank and requested to withdraw 40,000 yuan (140 million VND) from his savings account. At this time, the old man came to withdraw money with a rather worried face and the bank staff noticed this abnormality. He said the reason for withdrawing money was to give it to his grandson.

Then, the female employee named Wang used her professional skills and patiently asked the old man a series of questions to check: Why did he withdraw money for his grandson?; What did his grandson use the money for?; Where did he receive this transfer information?...

The old man then recounted the story of receiving a call from an unknown number in the morning. At first, he did not press the answer button, but then the number continued to call many times after that. As soon as he heard the voice on the other end of the line, he realized that this was his granddaughter who lived in Shanghai.

The man said he needed money to compensate the victim after a fight and wanted Mr. Xu to keep it a secret. Believing his nephew, Mr. Xu went to the bank branch to withdraw money to deposit for his nephew.

But the bank staff had already determined that this was most likely a scam, so they convinced the old man to contact his daughter to verify the information. His daughter confirmed that her grandson was fine and had not called her grandfather to ask for money.

But Mr. Xu was still skeptical, at this time the local police arrived at the bank. They asked Mr. Xu to call his grandson directly and everything was clear, Mr. Xu was the victim of a phone scam.

The old man seemed to wake up and sweat. The bank staff and the police explained to him this elaborate scam. At that moment, Mr. Xu realized that he had almost lost all his pension savings to the scammer due to his ignorance. He thanked the bank staff who stopped him from transferring the money as well as the police officers.

Mr. Xu then went to the police station to cooperate in the investigation to find out the phone fraud ring by impersonating this voice and was taken home.

Bank employee rewarded for uncovering fraud ring

As for the female bank employee, both the local police and the bank director gave her compliments. In particular, she was also given a bonus by the bank after being quick to detect the incident and handle it well to prevent fraud.

Recently, banks and authorities have received many cases of fraud in withdrawing and transferring money online. The target of fraudsters are elderly people who do not have much knowledge about technology.

The above incident is also a warning for users that they can still be fooled by the old tricks if they are not vigilant. In addition, when discovering similar scams, people should immediately report them to the nearest police station for resolution.

Source: https://giadinh.suckhoedoisong.vn/vi-sao-nhan-vien-ngan-hang-duoc-khen-thuong-khi-tu-choi-phuc-vu-cu-ong-muon-rut-140-trieu-dua-cho-chau-trai-172240923082147582.htm