Continue to improve and enhance the quality of direction and administration of administrative reform work.

In particular, the units focus on raising the sense of responsibility, discipline and discipline of the leaders; innovating methods, improving work at each stage and each position; tightening discipline and discipline in personnel work; regularly inspecting, urging, creating strong changes in the implementation of public duties; implementing key tasks and solutions according to the direction of the Provincial Party Committee and the Provincial People's Committee to contribute to improving and raising the PAR index, satisfaction index and the Action Program to improve the provincial competitiveness index of the province in 2025. At the same time, urgently review and rebuild the list of work items in accordance with the direction of superiors and in accordance with reality to update the software to measure and evaluate results and work efficiency (KPI), operating from April 1, 2025.

Provincial Public Administration Service Center.

Departments, branches, units and localities improve service quality, improve satisfaction levels associated with innovation and reorganization of the apparatus in the province. In particular, focus on widely informing the results of the satisfaction index of agencies and units in 2024; develop solutions to improve service quality; ensure that the new apparatus operates more effectively than before. At the same time, deploy the arrangement of the state apparatus in the province to ensure efficiency, effectiveness and efficiency of operations after the arrangement; maintain stability, continuity, smoothness, efficiency and uninterruptedness in receiving and handling administrative procedures (AP); promote the reception of AP regardless of administrative boundaries; strictly implement the one-stop, one-stop mechanism, digitize records and results of AP handling; exploit and effectively use the province's new AP handling system. Units regularly review and improve the one-stop department; Improve the efficiency and quality of receiving and handling feedback and recommendations; promptly support and respond online during the implementation of public services.

The Department of Health, the Department of Education and Training, specialized agencies under the Provincial People's Committee, and public service units under the Provincial People's Committee established from February 20, 2025 must urgently issue the 2025 administrative reform plan and related plans if issued before the organizational restructuring, including integrating content and tasks from previously issued plans, updating and adding tasks according to new instructions.

Central agencies located in the province are consolidating their organizational structure and temporarily stop reporting on administrative reform work periodically to the Provincial People's Committee; when reporting on administrative reform periodically to the superior governing agency, they will also send it to the Department of Home Affairs...

Source: https://baokhanhhoa.vn/chung-tay-cai-cach-hanh-chinh/202503/tiep-tuc-cai-thien-nang-cao-chat-luong-chi-dao-dieu-hanh-cong-tac-cai-cach-hanh-chinh-d573289/