Belonging to the top group in digital transformation
According to the Department of Information and Communications of Ho Chi Minh City, digital transformation in Ho Chi Minh City has achieved positive results in recent times: ranking 2nd in the country in terms of digital transformation index; the contribution rate of digital economy to the city's gross regional domestic product (GRDP) is estimated at 19% in 2022; the city has attracted over 7,000 information and communication enterprises investing and operating; the value of e-commerce transactions reached 7.84 billion USD, accounting for nearly 50% of the country's transaction value...
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| Vice Chairman of Ho Chi Minh City People's Committee Duong Anh Duc visits digital products at the Technology Exhibition to Improve Life. Photo: CAO THANG |
In her presentation on Developing data to serve digital transformation in Ho Chi Minh City, Ms. Vo Thi Trung Trinh, Deputy Director of the Department of Information and Communications, said that in recent years, Ho Chi Minh City has focused on building digital data to serve digital transformation. In 2023 alone, the city will focus on developing digital data, state agencies will focus on activities to develop, share, exploit, and analyze data to serve digital transformation, develop digital government, digital economy, and digital society with key orientations.
According to Deputy Director of the Department of Information and Communications of Ho Chi Minh City, Vo Thi Trung Trinh, digital transformation and data management is a journey that needs to be improved in line with technological advances over time. Therefore, it is necessary to establish a leading agency to promote, coordinate, and design digital solutions for the city to improve the integration and design of shared digital services for the entire city.
Currently, Ho Chi Minh City is in the top 5 localities in digital transformation with 100% of administrative procedures in the list of administrative procedures meeting the requirements for implementing partial online public services, and applying full-process online public services; the rate of administrative procedure records processed online reaches 60%; the rate of digitization of records and results of handling administrative procedures of departments, branches, and sectors of the city, district, and commune levels reaches the minimum rate of 50%, 40%, and 35%, respectively.
“Currently, state agencies focus on activities of developing, connecting, sharing, exploiting, and analyzing data to serve digital transformation, developing digital government, digital economy, and digital society with key orientations: people and businesses only provide information once to state agencies when performing online public services; businesses are allowed to exploit data and open data provided by state agencies to serve production and business; state agencies use data from real-time information systems to support decision making, minimizing manual reporting activities between levels,” Ms. Vo Thi Trung Trinh shared.
Set big goals
Ho Chi Minh City has set many goals for digital transformation by 2030, including fundamentally and comprehensively innovating the operations of the digital government apparatus, promoting the digital economy and digital society to bring convenience to the people. In particular, Ho Chi Minh City is aiming to become a healthcare center not only for Vietnam but also for the ASEAN region with a healthcare ecosystem of 6,000 medical examination and treatment facilities; striving to develop remote healthcare facilities, apply artificial intelligence (AI) in diagnosis, medical examination and treatment, and develop effective and modern hospitals and healthcare facilities.
Along with that, developing the digital economy is one of the major goals of Ho Chi Minh City. In 2022, the digital economy in Ho Chi Minh City contributed about VND 1,479,227 billion to GRDP, the proportion of digital economy contribution in GRDP reached about 19%. The city is aiming to strive for the proportion of digital economy to reach 25% by 2025 and 40% by 2030 (5%-10% higher than the national target) to continue to maintain the leading position in the country's economy.
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Visitors to the Life-Enhancing Technology Exhibition in Ho Chi Minh City, October 4. Photo: CAO THANG |
According to Ms. Nguyen Truc Van, Director of the Center for Socio-Economic Simulation and Forecasting of Ho Chi Minh City, to develop the digital economy, Ho Chi Minh City needs to enhance economic competitiveness through digitalization, such as creating favorable conditions for the application, access and effective use of digital technology at all business sizes and digital maturity levels; promoting industry development by increasing local participation; building a legal framework to meet the digital economy, encouraging innovative business models and developing digital industrial clusters...
"Digital transformation is a long-term process, requiring the efforts and cooperation of the entire political system, businesses and people. I believe that, with the joint efforts and consensus of all levels, sectors, businesses and people, Ho Chi Minh City will soon become a smart city, a pioneer in national digital transformation."
Vice Chairman of Ho Chi Minh City People's Committee DUONG ANH DUC
With the goal of accelerating digital transformation, Ho Chi Minh City is currently focusing on building 3 data groups (data group on people, financial - business data group, land - urban data group); expanding digital infrastructure construction and enhancing information security, deploying digital platforms of city-scale information systems; implementing digital transformation, building a creative ecosystem, deploying AI programs, open data platforms, etc.
“Technology is becoming an increasingly important part of daily life, positively impacting every aspect of the lives of city residents. Therefore, it is very important that we understand, apply and innovate in this field. The city has the responsibility to promote the development and application of technology in a smart way, digital transformation and ensure that no one is left behind,” said Vice Chairman of the Ho Chi Minh City People’s Committee Duong Anh Duc at the Tech4Life 2023 Exhibition and Conference.
Bringing new technologies to people and businesses
This year's Tech4Life Exhibition with more than 60 booths from 50 information technology enterprises across the country, displays the latest smart technology products and solutions, such as: Vibotics' automatic customer care system; Ho Chi Minh City Power Corporation's electricity information lookup system; security authentication and smart cards of MK Group; VNPT's digital signature...
Director of the Department of Information and Communications of Ho Chi Minh City Lam Dinh Thang said that the Tech4Life 2023 event is an opportunity to introduce new technology products and is a bridge connecting state agencies, businesses and experts. “The number of businesses participating in Tech4Life 2023 has increased 3 times compared to 2022, the content of the workshop is more extensive with the goal of serving the people. I hope this year's event will bring people and businesses a lot of useful information about digital transformation and new technologies. Through the event, the Department of Information and Communications of Ho Chi Minh City hopes to receive comments and suggestions from experts, scientists and people for digital transformation work in Ho Chi Minh City in the coming time,” Mr. Lam Dinh Thang shared.
Digital transformation has entered many fields.
In Ho Chi Minh City, digital transformation has been applied to all sectors, especially state management agencies with the goal of better serving the people, which is demonstrated in many areas. The city has just put into operation an information synthesis system for data-based direction and management. The system was built with the goal of helping city leaders monitor and evaluate the overall and comprehensive socio-economic situation or respond to hot issues that need attention, in order to promptly make appropriate directions, decisions and actions.
In the judicial field, Ho Chi Minh City is the first locality in the country to complete the digitization of four types of civil status books: marriage registration books, birth registration books, death registration books, and registration books for recognition of fathers, mothers, and children with a total of 12 million records.
In the education and training sector, the city has completed the construction of a database of schools, classes, students, teachers, and staff and is continuing to build a database of high school graduates and certificates. This data source has actively served the management of education and training in Ho Chi Minh City.
For the natural resources and environment sector, the city has completed and is conducting a pilot data sharing on a 1/2000 and 1/5000 scale geographic information platform, including 87 data layers as a basis for overlaying map data. The city has also deployed a system to monitor and handle people's feedback and suggestions through the 1022 switchboard. The system helps city leaders and units to look up, monitor the quality, supervise the handling of feedback and suggestions, and promptly make operational decisions to improve the quality of service to people, organizations, and businesses.
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