Training and communication on civilized tourist behavior and communication skills

Communication lecturer at May Waterfall Tourist Area, Thach Lam Commune (Thach Thanh).

Within the framework of the program, female officials and members were imparted knowledge on civilized tourism behavior by leading experts in the field of tourism and communication, including polite communication, respect for tourists, protection of local cultural values, environmental protection, and ensuring food hygiene and safety. Communication skills were also vividly conveyed, from greetings, guiding tourists to the necessary rules to improve service quality, create a friendly and professional tourism image, thereby contributing to improving the competitiveness of Thanh Hoa tourism today.

Also on this occasion, the Provincial Women's Union launched the model of the " Women developing community tourism, protecting the ecological environment " Club at the May waterfall tourist site, Thach Lam commune and the " Women preserving and promoting the traditional cultural values ​​of Dong Son ancient village " Club in Ham Rong ward. These models aim to encourage female members to actively participate in the development of sustainable tourism, create jobs for the community, while protecting and preserving natural resources, protecting the environment, preserving and promoting the traditional cultural values ​​of the locality. After the launching ceremony, the Provincial Women's Union organized training on management skills and propaganda skills for club members.

Launching the model of the Club "Women developing community tourism, protecting ecological environment" at May waterfall tourist site, Thach Lam commune (Thach Thanh).

The program is a practical activity to help the team of association officials and women's association members in tourist areas apply knowledge into practice to propagate and mobilize people, especially units and individuals participating in tourism activities, to form friendly and civilized habits, attitudes and behaviors. At the same time, it fights against bad behaviors, improves professionalism, reputation and quality of tourism services, contributing to the overall development of the tourism industry in Thanh Hoa province.

Minh Yen (CTV )

Source: https://baothanhhoa.vn/tap-huan-truyen-thong-ve-ung-xu-van-minh-du-lich-ky-nang-giao-tiep-nbsp-245176.htm