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Singapore deploys digital platform in imported product quality management

The Vietnam Trade Office recommends that Vietnamese businesses exporting fresh fruits and vegetables to Singapore need to update new regulations on the country's e-Service platform.

VietnamPlusVietnamPlus10/04/2025

Information from the Vietnam Trade Office in Singapore said that the Singapore Food Agency (SFA) has started to deploy an e-Service platform to publish and look up laboratory test results for imported fresh/chilled fruits and vegetables.

This e-Service platform is intended for all Singapore importers who need to look up Singapore Customs laboratory test results for fresh/chilled fruit and vegetable shipments imported into Singapore.

The service will be available from May 1, 2025.

Singapore importers will have a transition period of three months to prepare for participation in the platform. During this period, all laboratory test results will continue to be communicated to importers through the traditional method of phone calls or text messages.

After the transition period, from 1 August 2025, importers will no longer receive notification of results by phone. For unsatisfactory laboratory test results, importers will continue to be notified by phone of the results and the product destruction process.

Exchanging information via the hotline, SFA said this e-Service system was built to serve Singapore importers accessing through Singpass and Corppass.

Currently, the system only allows Singaporean businesses to look up their results, but does not allow access to information from other accounts.

Foreign enterprises (including Vietnamese enterprises) interested in the inspection results must go through the importer in Singapore - the unit that directly imports the shipment.

According to the Vietnam Trade Office in Singapore, SFA's guidance for importers to use this e-Service platform is a positive move, aiming to encourage Singaporean businesses in general and importers in particular to increase the use of digital platforms/applications of Singaporean authorities.

The Vietnam Trade Office in Singapore recommends that Vietnamese enterprises exporting fresh/chilled fruits and vegetables to Singapore need to update these new regulations, proactively connect and cooperate with Singaporean partners to promptly grasp the results of laboratory tests on shipments exported to Singapore, and be ready to handle when requested./.

(Vietnam News Agency/Vietnam+)

Source: https://www.vietnamplus.vn/singapore-trien-khai-nen-tang-so-trong-quan-ly-chat-luong-san-pham-nhap-khau-post1026889.vnp


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