SHB received the award "Bank with the best Payment Solution Initiative in Vietnam" from The Asian Banker

Saigon - Hanoi Commercial Joint Stock Bank ( SHB ) has just been awarded the "Bank with the Best Payment Solution Initiative in Vietnam" in 2025 by The Asian Banker - Asia's leading assessment and ranking magazine in the field of banking and finance. The award is a recognition of SHB's efforts in constantly innovating, creating, applying modern technology in the process, improving customer experience, and providing comprehensive digital financial solutions.

“SHB always strives to bring customers the most modern, safe, convenient and flexible payment solutions. The Asian Banker award is a motivation for us to continue integrating financial solutions into every aspect of life, creating the best values ​​for customers and contributing to promoting the digital transformation process in Vietnam,” said a SHB representative.

Ms. Doan Thai Thanh Thuy - Deputy Director of SHB Retail Banking Division represented the Bank to receive the award.

Affirming its position in the TOP 5 of the largest private banks in the system, SHB is a pioneer bank in providing comprehensive financial solutions for administrative and public service units (PPUs). With the motto "Taking customers and the market as the center", SHB is accelerating digital transformation, applying the most advanced modern technologies to the customer experience journey, digital products and services are "tailored" specifically to suit the needs of hospitals, schools, administrative units...

Up to now, hundreds of public service providers, including schools, hospitals, state organizations, state-owned enterprises, etc., have trusted and used SHB's products and services. Financial solutions for public service providers apply modern technology, integrating payment functions with management software, helping units promote digital transformation, save resources and time in payment management, and effective financial management.

In the medical field, SHB is a trusted partner of dozens of hospitals and medical centers nationwide such as: Central Children's Hospital, Thanh Nhan Hospital, Central Dermatology Hospital, Military Hospital 120, Hanoi Heart Hospital, Central Obstetrics Hospital, Viet Duc Friendship Hospital, Hanoi National University Hospital, Dang Van Ngu Hospital, Can Tho Central General Hospital, Can Tho City Tuberculosis and Lung Disease Hospital...

Along with the healthcare sector,education is also a field that SHB focuses on and accompanies throughout its development journey. The bank has pioneered the deployment of SLINK services in schools, accompanying the education sector in digital transformation and improving service quality. SHB has cooperated with many schools across the country such as: Hanoi National University, Hue University, Ho Chi Minh City National University, Thai Binh University, Banking Academy, etc.

SHB always strives to bring safe, modern and convenient payment solutions to customers.

The comprehensive digital financial solution package provided by SHB helps relieve local overload and pressure on medical staff in the process of receiving patients for medical examination and treatment; at the same time, optimize the payment process, minimize errors related to cash counting and automate financial management.

Schools can record tuition fees into their accounts instantly, with 100% accurate transactions, shortening the time and paperwork process by up to 90%, reducing risks arising in cash transactions such as excess, shortage, confusion, etc., and easily controlling information. At the same time, parents and students are also satisfied with the convenience and speed when using the service. Deploying digital solutions and cashless payments in education will contribute to promoting people's habits, in line with market trends and the orientation of the State and the education sector.

In addition to digital solutions for administrative units and businesses, SHB constantly upgrades and improves the SHB SAHA digital banking application to bring better experiences every day to individual customers. Customers experience a modern, friendly, smart interface with many outstanding and completely free utilities such as: fast money transfer 24/7, money transfer by phone number, bill payment (electricity, water, Internet ...), train/bus ticket booking, savings, online loans, credit card opening... At the same time, the Bank develops SHB Corporate Mobile aimed at corporate customers, along with professional financial services tailored for each segment and customer group. The Bank continues to invest a lot of resources and apply modern solutions such as: artificial intelligence (AI), big data (Big Data), machine learning (Machine learning), cloud computing, biometrics ...

In the 2024-2028 period, the Bank will focus its resources on implementing a strong and comprehensive Transformation Strategy based on four pillars: Reforming mechanisms, policies, regulations, and processes; People as the subject; Taking customers and markets as the center; Modernizing information technology and digital transformation.

SHB sets a strategic goal of becoming the TOP 1 Bank in terms of efficiency; the most favorite Digital Bank; the best Retail Bank and at the same time the TOP Bank providing capital, financial products and services to strategic private and state corporate customers, with a supply chain, value chain, ecosystem, and green development.

Source: https://thoibaonganhang.vn/shb-nhan-giai-thuong-ngan-hang-co-sang-kien-giai-phap-thanh-toan-tot-nhat-viet-nam-tu-the-asian-banker-162062.html