Southeast Asia Commercial Joint Stock Bank (SeABank, HOSE: SSB) has just been honored by Forbes Magazine and CNBC TV Channel as “Best Bank in the World 2024” and “Best Bank in Asia - Pacific 2024”, respectively. This is a worthy recognition for SeABank's efforts in diversifying and improving the quality of products and services, maximizing demand and constantly improving customer experience.
Accordingly, in the "World's Best Banks" Ranking by Forbes - a world-famous business magazine with more than 100 years of operation, SeABank was voted "World's Best Bank 2024" (World's Best Banks 2024) .
The “World's Best Banks” ranking is launched annually by Forbes Magazine to honor banks that have successfully maintained trust and met the financial needs of customers in the current economic context. To create this list, Forbes and market research company Statista surveyed more than 49,000 people from 33 countries about their satisfaction with each bank and the level of willingness to recommend the bank to others, along with customer reviews according to 5 criteria: reliability, terms and conditions, customer service, digital services and quality of financial advice.
In 2024, Forbes Magazine honored a total of 403 banks in the world and SeABank was one of 14 Vietnamese banks included in this prestigious ranking. This shows the recognition of the quality of products and services as well as the positive customer experience at SeABank.
In addition, SeABank was also honored by the high-end financial investment and travel TV channel CNBC (Consumer News and Business Channel, USA) as " Best Bank Asia - Pacific 2024" . This is the largest financial investment and travel news TV channel in the US under the NBCUniversal media empire, attracting regular follow-up and sharing from influential people in the financial market, senior leaders with a voice in the community.
The results were evaluated and scored by CNBC based on votes from more than 22,000 customers from 14 economies in the Asia-Pacific region, with a set of criteria similar to the Forbes World's Best Banks ranking. SeABank is one of 15 Vietnamese representatives honored to be included in CNBC's 2024 ranking.
Over the past time, SeABank has continuously promoted a flexible and sustainable business strategy in parallel with the "Digital Convergence" strategy. Specifically, the Bank has invested resources to comprehensively digitize processes and products and services, thereby optimizing operations, ensuring efficiency, saving time and costs, while improving and diversifying products and services with many convenient features on digital platforms.
SeABank also focuses on diversifying products and improving service quality in a "tailored" direction for each customer segment, while promoting cross-selling cooperation, providing many preferential and flexible financial programs and solutions to meet needs, maximize benefits at the same time and increase customer experience.
Lien Nguyen
Source: https://daibieunhandan.vn/tai-chinh-doanh-nghiep/seabank-dong-thoi-duoc-vinh-danh-ngan-hang-tot-nhat-the-gioi-2024-va-ngan-hang-tot-nhat-chau-a-thai-binh-duong-2024-i378897/
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