Six excellent Agribank services recognized with "Sao Khue Award 2025"

The year 2025 saw remarkable growth in the quantity and quality of Agribank 's nominations recognized and honored at the 2025 Sao Khue Awards in many areas: Specialized Corporate Governance, Asset Management, Digital Data and Digital Utilities.

Sao Khue Award is a program to evaluate and recognize excellent and prestigious products and services of the software and information technology services industry in Vietnam, initiated and organized by the Vietnam Software and Information Technology Services Association (VINASA) since 2003. Products and services that receive the Sao Khue title are all of high quality, outstanding efficiency, and have a competitive advantage in the market.

In 2025, with 6 nominations voted and highly appreciated by experts from the Preliminary Selection Council and the Final Selection Council, Agribank is the bank with the most and most diverse technology systems/products and services of the software industry, information technology of Vietnam - Sao Khue 2025 applied in the banking industry.

Agribank's customer information authentication and cleaning management system - Sao Khue for the Digital Data sectorOwning a large amount of customer data, Agribank is one of the leading banks in the journey of transforming its operating model according to digital trends, paying special attention to data management to master and exploit the use of data sources systematically. Agribank has completed the construction of an authentication management system.

Up to now, Agribank has cleaned the customer information of 8 million individual customers according to the provisions of Circulars No. 17 and No. 18 of the State Bank. The customer information authentication and cleaning management system allows synchronization, management, and exploitation of cleaned customer data from channels, effectively supporting the implementation of connecting with the national population database, enhancing measures to protect, monitor, and prevent unusual and fraudulent transactions.

Vault Asset Management System - Sao Khue in the field of Asset Management. Applying information technology to vault asset management is one of Agribank's innovations in applying science and technology towards applying 4.0 technology to the field of currency and treasury management. From supporting branches to reduce manual treasury records to increasing labor productivity, improving efficiency in managing and preserving collateral assets, custodial assets and other assets in the vault to limit risks and asset loss.

Tracking all assets on the software is deployed online in a unified and timely management direction from top to bottom, from transaction offices - branches to Agribank Head Office, contributing to ensuring that assets in the warehouse are arranged scientifically, convenient for tracking, searching, and accurately checking and reconciling.

Mr. Nguyen Khac Trung - Head of Agribank Digital Banking Department received the Sao Khue Award 2025 for the Digital Solution for Credit Approval Process Beyond Authority. (Photo: Vietnam+)

Centralized Monitoring System of Data Center Infrastructure - Sao Khue in the field of Digital Data. The Monitoring System is an indispensable component of Agribank's modern data center, not only helping to control and use energy effectively but also increasing the life of infrastructure equipment, maintaining a stable operating environment for information technology equipment and especially the ability to warn in real time to prevent possible incidents.

Superior to existing monitoring systems on the market that simply monitor technical parameters and warn when problems occur, the Agribank Data Center Infrastructure Centralized Monitoring System has the ability to analyze equipment like "skilled workers" to warn of potential damage risks while the equipment is still operating, to ensure the data center infrastructure operates stably and continuously.

Digital solution for credit approval process beyond authority - Sao Khue in the field of Data - Process Digitization (BPO). The system supporting credit approval beyond authority is a digital solution, process management, increasing the efficiency of granting credit beyond authority at Agribank headquarters.

Credit approval processes are digitized through advanced analytics on credit profiles, financial reports, and financial indicators to increase the accuracy of credit approval, while monitoring the investment portfolio, reducing the risk of errors, reducing credit risks, and allowing Agribank to shorten processing times, approving credit for customers faster and more accurately.

Agribank Plus - Sao Khue in the field of Digital Utilities. Agribank Plus is a multi-channel application (Omnichannel) that allows Agribank customers to use more than 150 functions and convenient banking services synchronized on website, phone and tablet channels with a seamless, unified experience on a simple, easy-to-use interface.

The internal capital transfer pricing software system is Sao Khue in the field of Specialized Management (in the banking sector). The system is built to meet the regulations of the State Bank and improve the effectiveness of risk management and business efficiency through balancing capital in accordance with credit growth, increasing the efficiency of capital use in the Agribank system.

The system has outstanding advantages in building and implementing policies that bring the best benefits to Agribank's customers in different business sectors. The system helps increase the initiative of Agribank branches, while strongly promoting the role of orientation and direction from the head office through the work of balancing capital, interest rates, internal capital purchase/sale fees, assigning business plans associated with the quarterly/annual target balance sheet to improve capital efficiency and increase financial capacity.

As a large financial institution, innovation and digital transformation are no longer options but mandatory tasks for Agribank to break through and develop. While identifying this as a priority and important strategy for the entire system, in recent times, with positive changes, Agribank has achieved many remarkable achievements and results in the field of digital transformation and innovation to improve competitiveness and enhance customer service quality.

Agribank has promoted the application of new technological initiatives and solutions such as artificial intelligence (AI), cloud computing, Open API... on systems such as Open SmartBank, Payment Hub, Open API, Omni-Channel - Agribank Plus; deployed connection to the National Population Database, authenticated transactions using biometrics; deployed electronic authentication services via VNeID on Agribank Plus./.

(Vietnam+)

Source: https://www.vietnamplus.vn/sau-pham-dich-vu-agribank-xuat-sac-duoc-cong-nhan-giai-thuong-sao-khue-2025-post1034315.vnp