High-quality train pair SE19/SE20 Hanoi route is about to open

Hanoi Railway Transport Joint Stock Company (Haraco) plans to officially launch the high-quality train pair SE19/SE20 on the Hanoi - Da Nang route on October 20.

Ngày 20/10 tới, dự kiến khai trương đôi tàu chất lượng cao SE19/SE20 giữa Hà Nội - Đà Nẵng

Luxury interior on high-quality train SE19/SE20 Hanoi - Da Nang route. (Photo: KC)

Launching the high-quality train pair SE19/SE20 on the Hanoi - Da Nang route to meet the increasing demand of domestic and international tourists for quality of vehicles and services.

Accordingly, Haraco leaders said that this is not an investment project but only an upgrade and refurbishment of the SE19/SE20 train pair to create a unique brand and identity on the Hanoi - Da Nang route such as: Selecting good quality carriages for refurbishment, painting and gluing the interior walls to create highlights for the carriages, repainting the exterior walls of the carriages, replacing blankets, sheets, pillows, window curtains, etc.

In particular, the sleeping compartment on the SE19/SE20 train is designed to be luxurious and cozy. The air conditioning system has been reinstalled, with air outlet adjustment buttons to adjust the direction and volume depending on the needs of each passenger.

Along with that, the food service carriages on the SE19/SE20 trains have been redesigned and re-furnished so that passengers always feel comfortable and friendly when sitting to eat, drink and enjoy the scenery.

For passenger cars, the railway industry installed new hot water tanks and bright white ceramic sanitary equipment in the washroom and toilet compartments; at the same time, applied technical solutions to eliminate the cause of odors from waste containers, bringing a clean, luxurious feeling like in a hotel.

Along with investing in equipment, the company selects a team of experienced staff from train captains to service staff, attractive flight attendants, with good communication skills and experience, especially those who can communicate in English. At the same time, it designs and selects a unique uniform model to identify the staff of this train.

On this train, there is a cleaning staff, who professionally cleans the train according to the operating procedures, supervises the cleaning quality... This staff will be responsible for cleaning the toilets and washrooms on the train.

Train attendants clean the train cars, passenger areas, corridors... and even the toilet areas when the dedicated cleaning staff cannot finish in time.

Regarding ticket price policy, Hanoi Railway Transport Joint Stock Company said that it will keep the current ticket price. Specifically, the ticket price for train SE19 is 10% lower than the ticket price for train SE3, 5% lower than the ticket price for train SE1, accordingly, the highest ticket price at the beginning of the week is 943,000 VND/ticket, the highest ticket price at the end of the week is 1,046,000 VND/ticket.

Train SE20 has the highest ticket price of 854,000 VND/ticket, 10-20% lower than train SE4 and 7-20% lower than train SE2.

Regarding on-train services, passengers who want to order regional products that the train passes through or products served on the train throughout the journey can use their smartphones to scan the QR code to access the link of the sales website.

On this page, passengers can freely choose the desired regional specialties to enjoy on the train or bring back as gifts.

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