To help customers proactively manage transactions and use services, banks said that services and features that will be temporarily interrupted during the 2025 New Year include:
Services at branches and transaction counters will be temporarily suspended on January 1, 2025 and will resume normal operations on January 2, 2025.
Regular interbank transfers (made via website and app versions) will be suspended from 4:00 p.m. on December 31, 2024. Transactions after this time will be made on the first working day after the holiday (January 2, 2025).
Loan registration or overdraft opening online (done via website and app versions) after 5:00 p.m. on December 31, 2024 will be disbursed on the next working day, January 2, 2025.
The savings book transfer feature on the banking app will stop from 5:00 p.m. on December 31, 2024 to January 1, 2025.
Meanwhile, services still available during the holiday include:
Card, ATM and Mobile Banking transactions are still operating normally.
“Fast transfer 247” feature via app, ATM/CDM and internal transfer at the bank;
Features on the e-banking application such as: registering to open a credit card, activating/locking/unlocking a credit card; paying off credit card balance; registering for automatic debit (if the debit account has sufficient balance); paying bills, recharging services...
During the holiday, online term deposit transactions will be charged interest as follows:
New savings opened from 22:30 on December 31, 2024 will be calculated interest starting from January 1, 2025.
New savings opened from 6:00 p.m. on January 1, 2025 will be calculated interest starting from January 2, 2025.
Online savings deposits with automatic renewal terms that coincide with holidays will be renewed normally by the system.
Savings deposits at the counter with a term of automatic renewal on January 1, 2025, the system will still renew normally. Customers who make a final payment on the first working day after the holiday (January 2, 2025) will receive term interest for the entire actual deposit period.
Online and counter savings deposits that are not automatically renewed and whose maturity date coincides with a holiday will be automatically settled as follows:
The maturity date is January 1, 2025 and will be automatically settled at 1:30 a.m. January 1, 2025.
Due for settlement on January 2, 2025 will be automatically settled at 9:00 p.m. on January 1, 2025.
The term interest period will be calculated based on the actual number of days of the deposit.
The bank notes that for all loans and overdrafts with repayment schedules on January 1, 2025, customers will receive payment notification messages on January 2, 2025.
For all loans, credit card balances, and overdrafts that are overdue as of December 31, 2024, customers must pay all overdue balances (principal, interest, overdue interest, overdue penalty interest, etc.) before 5:00 p.m. on December 31, 2024.
TB (summary)Source: https://baohaiduong.vn/nhung-dich-vu-ngan-hang-se-tam-dung-trong-ngay-nghi-tet-duong-lich-2025-401841.html
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