People with high EQ succeed because they use these 15 phrases in communication.

Social Studies - These 15 phrases will help distinguish people with high EQ from the majority...

EQ is defined as the ability to manage one's own emotions as well as those of others. EQ is not as easily quantifiable as other skills because of its defining characteristics, including empathy and self-awareness. Juliette Han, a neuroscientist trained at Harvard University, suggests that EQ can be assessed and improved by paying more attention to workplace conversations.

"Anything you say that demonstrates empathy, curiosity, patience, or self-awareness is a sign of high EQ," the expert emphasized.

In his book Optimal, Harvard professor Daniel Goleman shares that possessing high emotional intelligence (EQ) means you are more likely to be a high-performing employee, easily focus on what you do, feel satisfied with your work, and have a positive mood at work. EQ is expressed in four aspects: self-awareness, self-management, social awareness, and relationship management.

Below are some phrases that people with high EQ often use at work.

1. I need a little more time.

One characteristic of EQ is the ability to regulate or consider how to react to strong emotions instead of acting impulsively.

This phrase reflects self-awareness and an effort to regulate emotions in a healthy way before the conversation becomes unproductive or tense.

More importantly, this phrase allows you to review the conversation afterward, so you can return with a calmer and more thoughtful response.

"Having high EQ doesn't mean suppressing or pretending," Han said. "It means understanding and communicating thoughts and feelings effectively. It's a skill that can make work easier."

90% of the factors determining career success for leaders are emotional intelligence (EQ), and this can be improved over time through personal effort. (Illustrative image)

2. I can handle it.

This statement demonstrates the ability to control oneself.

No matter how stressful or depressing your life may be, excellence in self-management and especially emotional control helps you prevent emotions like anger or anxiety from hindering the work you need to do.

And if you're feeling sad, you'll recover quickly.

3. Can you tell me more about that?

People who lack self-awareness are only concerned with their own thoughts and opinions.

However, emotionally intelligent people value the feelings of others and what they say.

This is a way of communicating that encourages people to talk about their feelings and experiences, while using their feedback as a learning opportunity.

4. I'm excited about this change.

In this context, EQ is demonstrated as the ability to adapt. You can adjust and adjust to changes instead of being rigid.

You are eager to learn new ways to act, survive, and thrive.

5. I understand what you're saying, but…

This phrase highlights another important aspect of emotional intelligence: the ability to cope with difficult situations.

If you disagree with someone, express it tactfully; don't choose to confront them directly, as that's unwise.

The ultimate goal of communication is to find a solution to the problem at hand.

People with high EQ can "read" the emotions of colleagues or bosses, but they also need to pause before making a judgment. (Illustrative image)

6. How do you feel about that?

To make people feel acknowledged and respected, pay attention and take the time to understand and empathize with them.

When you listen, try to put yourself in their shoes in a positive and meaningful way.

7. I have these thoughts because...

This sentence demonstrates self-awareness, meaning you understand what affects your mood and how it makes you think, feel, and want to act.

For example, you might be able to recognize when you're going to get angry, anxious, or sad.

Self-awareness is a prerequisite for better emotional control and self-management.

8. I'm not sure what's going on, could you explain it to me?

With this phrase, you know that someone is having a problem, and instead of reacting negatively, you encourage them to share their thoughts.

Similar alternatives include: "Could you clarify that for me?" or "What I'm hearing from you is... Is that correct?".

9. What if you tried doing it this way?

This sentence demonstrates your ability to manage relationships and influence others. You know how to persuade someone to see things the way you do.

You don't give orders, but you suggest ways for them to do it better.

10. We both have strengths and weaknesses; let's see how we can work together effectively.

This phrase can help you resolve diplomatic thorny issues by acknowledging the different, distinct perspectives of each individual.

Once you've encouraged people to share their concerns, you can more easily address the underlying issues.

Studies show that the ability to resolve conflicts is a characteristic of high emotional intelligence.

11. We support each other.

This statement illustrates EQ in teamwork. The feeling of belonging to a group and having a sense of psychological security within the group means we can strive our best and take risks to innovate without fear of being ostracized or belittled.

Regardless of your role in the team, you know how to participate and collaborate, sharing both responsibilities and achievements.

People with high EQ have a strong sense of social awareness and always strive to understand the emotions of those around them. (Illustrative image)

12. This makes me worried/confused/uncomfortable.

When problems arise, emotionally intelligent people don't focus on the person who created the problem, but rather on the overall situation.

This way, you're not blaming someone or putting them on the defensive. Instead, you're explaining your feelings about what happened, which helps avoid tension within the group.

13. I appreciate your efforts.

People with high EQ have a strong sense of social awareness and always strive to understand the feelings of those around them.

Acknowledging the hard work and dedication of colleagues, especially when you weren't directly involved in or benefited from their efforts, shows that you genuinely value their contributions and want to foster a positive work environment.

14. That means a great deal because...

This statement demonstrates EQ in relationship management. Excellent leaders get the best efforts from others by speaking sincerely about shared goals and fostering empathy.

15. I'm sorry.

Humility is incredibly common among people with high emotional intelligence. Don't be afraid to say "I'm sorry." When you make a mistake, acknowledge it and sincerely apologize to the person who deserves it.

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