Banks warn of new scam tactics.

(NLĐO) – During the Lunar New Year holiday, when the demand for banking transactions increases, so do various forms of fraud, employing increasingly sophisticated tricks.

Agribank warns that during the Tet holiday, scammers may impersonate local police officers, requesting customers to update their personal information or threatening them with involvement in serious crimes. Scammers may also impersonate bank employees, offering credit card applications, money transfers, or even water and electricity company employees, threatening to cut off their services.

Scammers impersonate representatives of reputable brands or their relatives and friends, sending messages and emails to inform customers that they have received lucky money via bank account, e-wallet, or gifts delivered to their homes.

Next, the scammers will send suspicious links, QR codes that are fake websites, counterfeit software, or links containing malware to hijack the customer's phone via messaging apps like Zalo, Telegram, Messenger, etc.

Banks and e-wallets advise customers to absolutely not provide their OTP or Smart OTP codes to anyone for any reason to avoid losing money unnecessarily.

When accessing fake websites or applications, customers are required to enter personal information and payment information such as bank account details, card numbers, passwords, and OTP codes. The scammers then use this information to steal their money.

BVBank warns of another scam during the Tet holiday when customer transaction demand through banking services increases. According to this scam, fraudsters obtain customer account numbers and intentionally enter incorrect passwords multiple times, leading to account suspension.

Next, they impersonate bank employees and call customers, luring them into clicking on a link to download a fake application.

At this point, customers often panic and follow instructions, providing login information, installing malware, etc., leading to scammers gaining control of their devices and withdrawing money from their accounts.

According to BVBank, this scam is similar to the app installation scam. However, this tactic is more sophisticated and dangerous because customer account numbers and phone numbers are usually easier to find.

To ensure safety when using electronic banking services and protect customers' assets, banks advise users to absolutely avoid accessing suspicious links, scanning unfamiliar QR codes, installing, and granting access to unfamiliar software.

For software such as VNEID, public services, banking applications, etc., customers should only download the software from their phone's app store (App Store for iOS, CH Play for Android...); they should check the number of downloads and ratings of the application on the app store before deciding to download the software.

Customers should absolutely not provide bank account information such as passwords, OTP codes, etc., to anyone, including bank employees.

Be wary of calls from people claiming to be local police officers or bank/utility company employees. Avoid sharing personal information, phone numbers, bank account numbers, and electronic bills containing personal information on social media.

Source: https://nld.com.vn/ngan-hang-canh-bao-nhung-thu-doan-lua-dao-moi-196250130162148469.htm