Faced with new scams, banks have simultaneously issued warnings, advising customers to be wary of calls from strange numbers.
Recently, Vietnam Joint Stock Commercial Bank for Industry and Trade (VietinBank) issued a warning about a trick. Cheat new with the amount of money appropriated increasing. According to VietinBank, recently, the situation of impersonating bank recruiters to invite candidates for interviews, join online groups to defraud and appropriate money has been increasing.
Fraudsters impersonate the VietinBank Website/Fanpage/VietinBank Recruitment to post recruitment information, using brand images, staff ID photos or fake documents to gain trust from candidates. From there, the subjects trick candidates into joining online chat groups to access malicious code links, transfer money to join training groups for bank entrance exams or ask candidates to provide confidential information to steal money from candidates' accounts.
Similarly, the Bank for Agriculture and Rural Development (Agribank) has warned that many people are exploiting the bank's brand image for recruitment purposes and there are signs of fraud. Specifically, Agribank said that many customers have used fanpages, websites, and emails impersonating Agribank's recruitment information to scam workers who are looking for jobs, stealing information, documents, and even appropriating workers' fees.
According to this bank, the scammers' methods are very sophisticated when using the name, image, and brand of Agribank, and directly copying Agribank's articles to post in order to create trust with customers, attract many followers, and defraud participants. After someone contacts to apply or sends a response email, they will be connected to exchange directly via Facebook messages, Zalo or a Google Sheets page (spreadsheet on Google), the fake link collects the candidate's information.
In addition, the subjects also impersonated “Agribank recruitment” and asked candidates to join many groups and chats on the Telegram platform to conduct online interviews. From there, the bad guys prepared scenarios to urge them to pay fees to have the fastest chance of getting a job.
In addition to recruitment fraud, the trick of tricking people into installing fake applications containing malicious code (fake apps) on their phones is still used by bad guys.

Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank) also sent a warning to customers about the scams of bad guys. According to Vietcombank, recently, the authorities have continuously informed about the scam tricks of people installing fake applications containing malicious code (fake apps) on their phones. Some fake apps have been recorded such as public services, VneID, tax authorities, police agencies, etc.
The common trick is for the subject to contact and lure customers with some common scenarios such as identification information on the system is not synchronized; overdue for electronic household registration; support for level 2 VNeID identification...
These tricks are not new, but many people are still fooled and access fake links as told by the scammers. As a result, the malware in these links will steal information and take money from users' bank accounts.
Another form that banks have recently warned about is: From July 1, people who transfer money via online accounts or deposit more than 10 million VND into e-wallets must be authenticated. Biometrics. Many people have difficulty entering their biometrics. The subjects have taken advantage of this to commit fraud and appropriate property. Accordingly, the subjects impersonate bank employees to call and text people to make friends via social networks (Zalo, Facebook...) to "guide the collection of biometric information". The subjects ask people to provide personal information, bank account information, citizen ID card images, facial images... for support, the subjects can even request a video call to collect more voices and gestures.
The subjects then asked the customers to provide personal information, bank account information, citizen identification card images, customer facial images, etc. The subjects also asked people to access a strange link to download and install an application that supports biometric collection on their phones. After obtaining the victims' information, the subjects appropriated money in the bank accounts and used the customers' information for malicious purposes.
Some commercial banks such as Vietcombank, Agribank... affirm that they do not require customers to provide personal information through channels such as phone calls, SMS, email, chat software (Zalo, Viber, Facebook messenger...) and do not contact customers directly to guide them in collecting biometrics.
This is a very new trick of criminals. Banks recommend that people do not provide OTP, digital banking passwords... to anyone, including bank employees. Because banks do not contact customers directly to guide them in collecting biometrics. People should be vigilant, do not access strange links via chat, SMS or email sent to their phones to avoid the risk of being scammed, having their information stolen... People need to raise their awareness, regularly update information about high-tech scams to have full information about the methods and tricks of criminals; proactively protect personal information and that of relatives; practice safe network usage habits.
As soon as unusual signs are detected, people need to be aware of self-protection such as: changing account passwords, notifying friends and relatives that their personal accounts may be illegally accessed to avoid being scammed; quickly report to the nearest police agency for timely guidance and handling.
Not only banking, securities are also the areas targeted by bad groups. MB Securities Company (MBS) has just issued a warning to investors about a group of subjects using many sophisticated tricks to impersonate the MBS brand, impersonate the board of directors, and employees of MBS company to defraud and appropriate assets.
The scam is to impersonate the MBS brand, lure victims to invest on fake apps, and the victims fall into the trap and have their assets appropriated. To increase persuasiveness and gain the trust of the victims, the impersonators often illegally use a lot of MBS information to serve the purpose of fraud and appropriation of assets, such as: impersonating MBS customer service staff/securities consultants to call to introduce, invite customers to join Zalo/Telegram groups and consult "advice" from MBS's leading experts.
“The impersonator created many fake accounts, and used the images, names, work experience, and biographies of MBS's board of directors and senior managers to call themselves "teachers", "consultants" and give recommendations to victims. This is information that the scammers easily collected from interviews, MBS events or MBS's official website/fanpage and illegally used to defraud victims" - MSB informed and recommended investors to be careful.
Because these fake “teachers” and “experts” are willing to send private messages to the victims to convince them to invest in stocks or other investments. When asked about their expertise/job position, the impostors often do not answer or give general answers, avoiding the question or denying that they work for MBS but are only consultants associated with many companies to advise on stocks, etc.
This securities company also recommends that investors be wary of calls from strange numbers such as 028888xxxxx/029999xxxxx/028899xxxxx/029988xxxxx/… and anonymous mobile numbers.
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