Since the morning of October 19, 2023, many Momo e-wallet users have encountered difficulties logging in, and have been notified of incorrect passwords multiple times. Some users' accounts even suddenly reported a balance of only 0 VND, even though there was still a balance in their wallets before.
Not only unable to log in, it was also noted on the afternoon of October 19, 2023 that some user accounts could not make deposits and withdrawals via Momo wallet.
Also this afternoon, on the official fanpage, Momo announced the maintenance of the e-wallet system to restore Momo's service system:
"The Momo system is under maintenance and will be completed as soon as possible. Momo commits to ensuring the absolute safety of customers' accounts and money. We sincerely apologize for this experience.
Currently, Momo Customer Care system is receiving and will respond to customers immediately. Please rest assured and wait for notification from Momo"
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