Plane turned around because passenger called flight attendant... waiter

American Airlines flight AA2557 from New York to Georgetown, Guyana - a country in South America, on July 18 returned to its departure airport JFK due to a passenger named Joel Ghansham, according to the New York Post .

Máy bay quay đầu vì hành khách gọi tiếp viên hàng không là 'bồi bàn' - Ảnh 1. — The plane returned to the starting point after 2 hours of flight.

Ghansham said it all started when he asked a male flight attendant to help him put his luggage in the overhead compartment because he had just undergone spinal surgery.

"The flight attendant said, 'No, I don't do that.' I'm not paid to do that and if you don't like it, there's always another airline," said Ghansham, who was sitting in business class on the flight. Another crew member then helped him put his luggage in the hold.

During the subsequent drink service, the flight attendant (who refused to help Ghansham) asked him if he would like anything to drink, to which he replied, "No, thank you, waiter."

Immediately, the flight attendant said that he was not a waiter and could ask the pilot to turn the plane around.

Moments later, the pilot announced the plane was returning to JFK airport, and Ghansham was removed from the flight and questioned by authorities before being allowed to leave.

In an email to the New York Post, an American Airlines representative described Ghansham as a “disruptive passenger” who forced the flight to return to its origin.

However, Ghansham said, "There was no disruption on the flight. I never stood up, there was no arguing, there was no confrontation, no one touched each other. I was wearing a mask, there was not even a loud voice."

Two days after the flight, the airline apologized to Ghansham and offered him 10,000 free miles as compensation, which other passengers were also compensated for. However, Ghansham did not accept.

"We are writing to inform you of the delay of flight AA2557 on 18 July 2023. We recognise that many of our customers' important plans have been significantly impacted and for that we are deeply sorry," the airline wrote.

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