What if I lose my ATM card and citizen identification card? How can I withdraw money?

ATM cards and citizen identification cards are two important documents for customers to conduct cash withdrawal transactions at banks. If an ATM card is unfortunately lost, customers can use their citizen identification card to withdraw money at the bank's teller counter.

However, even if customers lose both their ATM card and ID card, they can still withdraw cash because banks have implemented advanced technology and launched many convenient services.

Here are some specific ways:

Withdraw money using QR code

Many banks have implemented QR code withdrawal services. With this method, customers simply scan a QR code to withdraw money without needing a card.

Even if customers lose their ATM card and citizen identification card, they can still withdraw cash using QR code. (Illustrative image).

Withdraw money using other types of documents.

Many banks still accept passports as a substitute. Therefore, if you unfortunately lose both your ATM card and citizen identification card, you can still use your passport to withdraw money. However, this depends on the regulations of each bank, so you should inquire before making a transaction.

Withdraw money using fingerprint

This is a relatively new method of withdrawing money, and not all banks offer it. If the bank you are using offers fingerprint withdrawal and you have registered, you can withdraw money even if you have lost both your ATM card and your citizen identification card.

Authorize someone else to withdraw money on your behalf.

In cases where the bank does not offer these withdrawal features, customers can authorize another person to withdraw the money on their behalf. Customers can create a power of attorney document directly at the bank or prepare it themselves. If the power of attorney is prepared independently, it must be certified by the local authorities.

The authorized person must present the authorization letter and identification documents when going to the bank to withdraw money on behalf of the other party.

Transfer money to someone else's account for withdrawal.

Another convenient way to withdraw money is to transfer funds from your account to a relative's or acquaintance's account and then ask them to withdraw it for you, or to have a store or retailer exchange your account balance for cash.

SOUTHERN PHUONG (Compiled)

Source: https://vtcnews.vn/mat-the-atm-va-cccd-lam-sao-de-rut-duoc-tien-ar911004.html