Will I lose my old account number if I reissue an ATM card?

When losing an ATM card, customers can go to the bank's transaction office to report and reissue the card. However, many people wonder whether reissuing an ATM card will lose the old account number? Will the bank give the customer a new account number or keep the old number?

Will I lose my old account number if I reissue an ATM card?

Each customer when registering for an ATM card at the bank will be provided with a separate account number. It is like a personal identification ID similar to each person's ID card/CCCD.

Bank account numbers are unique and unchangeable. Account numbers can range from 9 to 14 digits depending on the bank, including the bank prefix and a pre-generated natural number sequence.

When reissuing an ATM card, the old account number will remain the same. (Illustration photo)

Customers often confuse ATM card numbers with bank account numbers. However, these two series of numbers are completely different.

Therefore, when you unfortunately lose your ATM card and need to reissue it, the bank will check your ID card/CCCD to check the account number. Therefore, when reissuing an ATM card, the customer will not lose the account number. The old bank account will still be kept intact, the user just needs to go to the bank and register to re-open the card.

Can I get a new ATM card at a bank branch?

Most banks allow users to reissue ATM cards at branches or transaction offices other than the original card issuance location, but within the same banking system. Therefore, when losing, damaging or renewing a card, customers can go to any bank branch in the system to reissue an ATM card.

Steps to reissue ATM card:

Step 1: Bring your ID card/CCCD to the bank branch where you first registered to open a card.

Step 2: At the transaction counter, the customer requests to reissue a lost or damaged card.

Step 3: Bank staff will fill out a form to request a new ATM card. Customers will fill in all the information on the form.

Step 4: Receive appointment letter for new ATM card pick up.

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