According to Baoquocte.vn, Vice Chairman of the Hanoi People's Committee Ha Minh Hai said that after two months of implementation (June 28 - August 28), the iHanoi application received 5,700 feedback and suggestions, of which 3,940 have been processed (over 70%), 29% are currently being processed, and only 69 suggestions are overdue, accounting for 0.02%.
 |
| By the end of August, nearly 800,000 citizens and businesses, and 100% of civil servants and officials in the city had created accounts on iHanoi. (Source: IT) |
This information was presented at the national online conference on improving the efficiency of providing and using online public services, held on August 31st in Da Nang .
Accordingly, by the end of August, nearly 800,000 citizens and businesses, and 100% of civil servants and officials in the city had created accounts on iHanoi.
The total number of visits to iHanoi has exceeded 6 million; 2.5 million electronic health records have been integrated from the city's electronic health record system into iHanoi for citizens to access...
There have been 468 initiatives to build the Capital City that have received many positive reviews from the online community, with 62.1% of users rating the quality of handling feedback and suggestions by the government as "satisfied and acceptable".
According to Vice Chairman of the Hanoi People's Committee Ha Minh Hai, in the coming time, Hanoi will continue to promote awareness of the benefits of iHanoi so that people understand and agree to use it.
The city will integrate iHanoi with its administrative procedures processing system and online payment platforms.
Simultaneously, iHanoi will be connected to the City's administrative platform and electronic portal; integrating features such as bus route search, parking reservation, exam score lookup, and automatic notification of medical examination and treatment results. Virtual assistant and chatbot features will be developed to support officials, civil servants, and citizens.
Regarding the planned direction for data connection and sharing in the future, Hanoi will coordinate with the Traffic Police Department, Ministry of Public Security, to provide data on traffic violations detected by cameras. It will also coordinate with the Vehicle Registration Department, Ministry of Transport, to provide vehicle registration data. Furthermore, it will coordinate with the Vietnam Road Administration, Ministry of Transport, to provide vehicle tracking data.
Source: https://baoquocte.vn/ihanoi-da-tiep-nhan-5700-phan-anh-kien-nghi-284955.html
Comment (0)