Instructions for updating health insurance information on VNeID

If my health insurance information changes, how do I update my health insurance information on the VNeID application? - Reader Quoc Anh

1. Instructions for updating health insurance information on the VNeID application

To update health insurance information on the VNeID application, you can follow these steps:

* Step 1: Open the VNeID application and access the Paper Wallet

* Step 2: After entering the Paper Wallet, select the Health Insurance Card section and enter the passcode.

* Step 3: Then click on the settings icon (wheel shape) and click on Update information

* Step 4: Finally, the system will display the message "Created request to update information successfully" and click Close

2. Can I use my health insurance card on VNeID when seeking medical treatment?

According to Clause 6, Article 1 of Decree 75/2023/ND-CP amending Clause 1, Article 15 of Decree 146/2018/ND-CP, health insurance participants must present a health insurance card with photo or citizen identification card when seeking medical examination and treatment;

In case of presenting a health insurance card without a photo, it is necessary to present one of the following identification documents with a photo issued by a competent authority or organization, or a certificate issued by the commune-level police, or other documents certified by the educational institution where the student is managed; other legal identification documents or documents with level 2 electronic identification as prescribed in Decree 59/2022/ND-CP.

* Note: Clause 6, Article 1 of Decree 75/2023/ND-CP has taken effect from October 19, 2023.

Thus, people can use their health insurance cards on the VNeID application when participating in medical examination and treatment from October 19, 2023.

3. Procedure for registering an electronic identification account for Vietnamese citizens

The procedure for registering an electronic identification account for Vietnamese citizens according to Article 14 of Decree 59/2022/ND-CP is as follows:

- Register for a level 1 electronic identification account via the VNeID application for citizens who already have an electronic chip-embedded Citizen Identification Card:

+ Citizens using mobile devices download and install the VNeID application.

+ Citizens use the VNeID application to enter information about their personal identification number and phone number or email address; provide information according to the instructions on the VNeID application; collect portrait photos using mobile devices and send requests for electronic identification accounts to the electronic identification and authentication management agency via the VNeID application.

+ The electronic identification management agency notifies the account registration results via VNeID application or SMS message or email address.

- Register for level 2 electronic identification account:

+ For citizens who have been issued an electronic chip Citizen Identification Card:

++ Citizens go to the police station of the commune, ward, town or the place where procedures for issuing Citizen Identification Cards are carried out to carry out procedures for issuing electronic identification accounts. Citizens present Citizen Identification Cards with electronic chips, provide information about phone number or email address and request additional information to be integrated into the electronic identification account.

++ The receiving officer enters the citizen's information into the electronic identification and authentication system; takes a portrait photo, collects fingerprints of the citizen coming to complete the procedure to authenticate with the Citizen Identification Database and confirms consent to register to create an electronic identification account.

++ The electronic identification management agency notifies the account registration results via VNeID application or SMS message or email address.

+ The Public Security Agency shall issue a level 2 electronic identification account along with a Citizen Identification Card in cases where citizens have not been issued a Citizen Identification Card with an electronic chip.

Source: https://baoquocte.vn/huong-dan-cap-nhat-thong-tin-bao-hiem-y-te-tren-vneid-252483.html