Pay benefits to customers.
Accordingly, HD Bank Provincial Branch has carried out payment procedures for customer Huynh Phi Long, with a total amount of 2.45 billion VND.
On November 22, 2021, customer Huynh Phi Long, in Mo Cay Bac district, participated in an insurance contract with a premium of VND 25,328 million. On August 12, 2022, while working, the customer unfortunately had a work accident that resulted in complete paralysis of both lower limbs and was treated at Dong Nai General Hospital.
As of March 28, 2023, according to the medical examination, Mr. Huynh Phi Long was determined to have a 76% physical disability rate.
After receiving the assessment results and medical documents of the customer, FWD Vietnam Life Insurance Company Limited, a partner of HD Bank, agreed to pay total benefits to customer Huynh Phi Long, with a total amount of 2.45 billion VND.
Director of HDBank Provincial Branch Ho Quoc Bao said: HD Bank has cooperated with reputable partners, diversified services to serve customers. Life insurance is a product to prevent risks when there is an incident, affecting the health of the breadwinner, and having financial resources to solve for the remaining family members. Over the years, HDBank Provincial Branch has promptly resolved customer benefits, fully paid customers according to the contract. "HDBank Provincial Branch always provides correct and clear advice, and complies with the law for customers. Customers are interested in participating in insurance when they clearly understand the benefits stated in the contract, avoiding participating while still having an ambiguous understanding of the benefits they are entitled to," Mr. Ho Quoc Bao noted.
News and photos: Tran Quoc
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