Hanwha Life Vietnam pays more than 1.5 billion VND to customers in Thanh Hoa

On April 14, more than 1.5 billion VND in insurance benefits were awarded by Hanwha Life Vietnam Insurance Company Limited to a representative of a customer's family in Tho Xuan, Thanh Hoa, demonstrating the company's commitment to accompanying customers and affirming the humanistic value of life insurance.

Director of Thanh Hoa General Agency Office shares benefits when customers participate in insurance.

With the goal of providing a financial protection solution in unexpected risk situations that may occur in life, LTN customers have participated in the "An Khang Tai Loc" insurance product of Hanwha Life Vietnam distributed through the General Agent of Hanwha Life Vietnam - Thanh Hoa General Agent Office.

During the insurance period, the customer unfortunately passed away. Upon receiving the information, Hanwha Life Vietnam coordinated with professional units to visit and encourage, and at the same time, quickly supported the family to complete the insurance claim settlement file and proceeded to pay the customer's family representative the insurance benefits with an amount of more than 1.5 billion VND.

Hanwha Life Vietnam pays more than 1.5 billion VND to customers in Thanh Hoa

Hanwha Life Vietnam pays benefits to customers.

Sharing at the meeting, the customer's family representative expressed satisfaction with the timely support from Hanwha Life Vietnam as well as from the consultant. The amount received from the company's payment is a necessary financial support, helping the family cover some of their living expenses and focus on other work.

Mr. Le Tuyen Vinh, Director of Thanh Hoa General Agency Office of Hanwha Life Vietnam said: “We sincerely express our deepest condolences to the family for the great pain and loss. As soon as we received information about the above case, we quickly coordinated with the professional departments to proceed with the payment of benefits to customers as committed. We hope that, with the company's financial and spiritual support, the family will soon overcome this difficult period and gradually stabilize their lives.”

Hanwha Life Vietnam pays more than 1.5 billion VND to customers in Thanh Hoa

Overview of the insurance benefits payment ceremony.

In 2023, Hanwha Life Vietnam paid insurance benefits to more than 52,700 cases, with the benefit payment amount equivalent to nearly 415 billion VND for benefits related to critical illness, death, accidental injury, hospital support, etc. The time to pay insurance benefits of Hanwha Life Vietnam in 2023 was also shortened to an average of only about 3 days for 1 case. The above impressive figures once again affirm the commitment to accompany and bring trust to customers, at the same time, demonstrating the role of life insurance in protecting and financially supporting Vietnamese people.

In nearly 16 years of presence in Vietnam, Hanwha Life is currently one of the life insurance companies with strong financial potential in the market with a charter capital of VND 4,891 billion. In 2023, Hanwha Life Vietnam recorded many outstanding business results such as insurance premium revenue reaching more than VND 3,800 billion, after-tax profit increased by nearly 56% compared to 2022, marking the first year the company erased accumulated losses and operated profitably in the Vietnamese market.

Hanwha Life Vietnam's business performance has been recognized with prestigious titles and awards such as: Top 500 largest enterprises in Vietnam for 4 consecutive years (2020-2023), Top 10 prestigious insurance companies in Vietnam for 7 consecutive years (2017-2023), Saigon Times CSR Award - Enterprise for the community for 3 consecutive years (2021-2023). Most recently, Hanwha Life Vietnam was honored at the Golden Dragon Award with the title of "Leading prestigious life insurance service" in 2024, this is the 10th year the company has been honored to receive this award.

In the coming time, resolving insurance benefits promptly and quickly will continue to be one of the top priorities of Hanwha Life Vietnam in its customer-centric business activities, because it is the most effective and practical protection for customers when they encounter unexpected risks, aiming to become the most trusted insurance company in Vietnam.

Photo story: Lan Ha

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