Dubai - top destination for Vietnamese tourists

- Emirates operates aviation and cargo operations worldwide through its hub in Dubai. Please share more about how Emirates leverages its global network to promote Dubai as a top destination for travelers.

As a hub for Emirates, Dubai has become a convenient stopover, seamlessly connecting travellers to over 140 destinations around the world. Over the past year, we have operated nearly 1,500 flights, carrying nearly half a million international passengers to and from Vietnam. To meet the growing demand for international travel, we plan to operate a second daily flight to Ho Chi Minh City, scheduled to launch during the Lunar New Year 2025.

- In your opinion, how does Dubai meet the needs of immigrants and foreign workers, especially those from Vietnam?

Dubai offers a multicultural environment, comfortable living, and quality infrastructure. In addition, tax-free salaries and opportunities to work for global companies make Dubai a choice for millions of expats. The city is currently focusing on technologies such as blockchain, cryptocurrency, AI, robotics, virtual reality, attracting much attention with its leading ecosystem.

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- In your opinion, what factors help Emirates ensure a seamless travel experience for Vietnamese passengers when transiting in Dubai?

With 161 codeshare, interline and interline rail partners, Emirates offers seamless connectivity to over 1,650 cities worldwide, ensuring travellers can confidently experience destinations beyond the airline's network.

Emirates' excellent customer service is a hallmark of the airline. Vietnamese passengers are always taken care of throughout their journey by a team of multi-national cabin crew representing more than 170 nationalities and speaking more than 70 languages. In addition, Emirates flights are operated on modern Airbus A380 and Boeing 777 aircraft, with the ice in-flight entertainment system providing Vietnamese content with more than 6,500 entertainment channels.

When transiting through Dubai International Airport, travellers can use Emirates services such as Dubai Stopover or Dubai Connect and experience a contactless journey with e-boarding passes and biometric identification technology. Emirates also offers premium airport lounges for Business and First Class passengers with amenities such as fine dining, spas and relaxation areas.

Emirates Skywards members enjoy a range of benefits including earning and redeeming miles, flight upgrades, access to exclusive lounges and other privileges.

Utilizing resources to develop Vietnam tourism

- In your opinion, what can Vietnam learn from Dubai's experience?

Vietnam has great potential for tourism development, with its rich cultural heritage, beautiful natural landscapes and vibrant cities. Similar to Dubai, Vietnam can take advantage of its strategic location to become a regional hub. In addition, diversifying tourism models will help Vietnam improve its competitiveness in the international arena.

Vietnam’s UNESCO-recognized natural destinations such as Ha Long Bay, Phong Nha-Ke Bang National Park and Trang An Scenic Landscape Complex provide a solid foundation for sustainable tourism development. This helps Vietnam attract tourists who are conscious of protecting natural ecosystems, while protecting the environment and preserving heritage for future generations.

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- Currently, the Muslim tourism market is constantly growing. With a wide network of connections including many Muslim countries, how can Emirates help Vietnam attract Muslim tourists, as well as expand the potential of Muslim tourism in Vietnam?

Our extensive network can connect Vietnam with major Muslim travel markets in the Middle East and Southeast Asia. At the same time, we also provide many services specifically for Muslim travelers, such as all meals served on board and in airport lounges are Halal certified, to ensure a comfortable travel experience and encourage more Muslim travelers to choose Vietnam as a destination.

Emirates can contribute significantly to Vietnam's efforts to expand its Halal tourism potential, attract more Muslim tourists and boost the country's tourism industry.

Thank you!

Phuong Ngan (Implementation)