Introducing Thu Cúc Healthcare System – TCI

After more than a decade of operation, Thu Cúc International General Hospital – the first facility of the Thu Cúc TCI Healthcare System – is a trusted choice for many patients, ranking among the top 3 private hospitals and top 5 hospitals nationwide in terms of quality in Hanoi. Going forward, the Thu Cúc Healthcare System will rapidly expand its chain of Thu Cúc TCI healthcare facilities nationwide, bringing high-quality healthcare services closer and more accessible to people across the country. This goal is strongly supported by the $26.7 million investment from the prestigious Vinacapital Fund, injected into the Thu Cúc Healthcare System in August 2020.

Thu Cúc TCI Healthcare System brings together a team of highly skilled doctors and medical staff, and is highly regarded for the quality of its medical examination and treatment services.

Over the years, Thu Cúc TCI Healthcare System has built a strong reputation for the quality of its medical examinations, treatments, and care services, boasting superior modern facilities, advanced medical equipment, and a team of highly skilled and ethical doctors. The quality of medical care has always been a key criterion at Thu Cúc TCI, receiving high praise from the Hanoi Department of Health and from patients. Not only does it consistently rank among the top hospitals with the highest quality scores based on 83 stringent criteria set by the Department of Health, but Thu Cúc International General Hospital is also trusted as an "extension" of central hospitals, with the mission of providing reliable medical services to the people and contributing to reducing the burden on public healthcare. Patients choose to receive medical care here not only because of trust but also because of satisfaction with the dedicated and attentive service. The satisfaction rate for medical examinations and treatments reaches 99.9%.

1. The right direction from the very beginning.

From its early days, Thu Cúc International General Hospital has been a pioneer in international cooperation with renowned hospitals in countries with advanced medical systems worldwide . To implement its strategy of shifting from a widely known aesthetic brand to a leading medical brand, Thu Cúc TCI has invested in the systematic development of its diagnostic and treatment services, focusing on complex diseases through international collaborations. In the field of oncology, in 2014, Thu Cúc TCI successfully collaborated with Singapore to establish the Singapore Oncology Center, bringing advanced medical treatment techniques from Singapore to Vietnam and employing renowned professors and doctors from Singapore to directly examine patients at Thu Cúc International General Hospital. This marked a significant milestone and recognition for Thu Cúc TCI in the field of medical examination and treatment. Thanks to the 100% Singaporean standard treatment protocol and comprehensive care at Thu Cuc International General Hospital, thousands of cancer patients have found a chance at survival without having to go abroad.

Thu Cúc TCI has successfully collaborated with Singapore to establish the Singapore Cancer Center, bringing advanced medical technology in cancer treatment from Singapore to Vietnam.

2. Strong growth creates momentum for exceptional development.

This impressive transformation led to strong growth in the following years. Thu Cúc International General Hospital immediately embarked on phase 2 of its business expansion. During this period, the Thu Cúc brand separated its two main business segments – medical examination and treatment and aesthetics – into two distinct companies. Thu Cúc Medical Joint Stock Company includes general hospitals and multi-specialty clinics (now abbreviated as TCI). Thu Cúc Aesthetics Company, independently separated from TCI, includes cosmetic surgery hospitals, cosmetic surgery clinics, and high-tech dermatology clinics. The goal of the Thu Cúc brand is to further develop the medical examination and treatment sector, bringing greater benefits to patients. In 2019, Thu Cúc International General Hospital – located at 286-294 Thụy Khuê Street – was expanded threefold, coinciding with the opening of Thu Cúc International Multi-Specialty Clinic at 216 Trần Duy Hưng Street. In August 2020, after two years of research, Vinacapital Fund officially decided to invest in Thu Cúc's healthcare sector, excluding cosmetic procedures. This is one of the strategic steps taken by the system during its rapid growth phase to become one of the leading brands in the private healthcare market.

Thu Cuc International General Hospital is one of the private hospitals with the highest number of patients visiting in Hanoi today.

3. Key specialized fields

To achieve today's impressive success, the quality of medical examination, treatment, and healthcare services at Thu Cúc TCI has played the most crucial role. Operating as a multi-specialty hospital with a team of highly skilled specialists, Thu Cúc TCI provides examinations and treatments across all departments and specialties. Besides oncology, Thu Cúc TCI's leading medical services currently include obstetrics, surgery, hepatobiliary medicine, and diagnostic imaging. In addition, Thu Cúc TCI is continuously expanding its services to include vaccinations, eyewear, and more. In obstetrics, the emotional aspects of childbirth, designed to ensure the best possible delivery for expectant mothers, have been carefully selected from developed countries and applied wonderfully here. By choosing Thu Cúc TCI's comprehensive maternity package, parents are choosing a journey of peace of mind and happiness to meet their precious little angel.

Thu Cúc's comprehensive pregnancy package helps mothers have a healthy and happy pregnancy and welcome their beloved child.

In terms of surgery, this is also a proven strength at Thu Cúc TCI Healthcare System, with the successful completion of numerous highly complex surgeries in the fields of gastrointestinal and abdominal surgery, orthopedic and musculoskeletal surgery, kidney and urinary tract surgery, and cancer. In addition, TCI continuously updates its technology to optimize treatment effectiveness for patients with breakthroughs in non-surgical treatment, such as extracorporeal shockwave lithotripsy, radiofrequency ablation for thyroid tumors, and breast biopsy guided by ultrasound and vacuum. The development of surgery is of great significance, giving patients complete peace of mind when coming to Thu Cúc TCI Healthcare System. Here, any health abnormalities are comprehensively assessed by a team of internal medicine and surgical doctors to find the most effective treatment method.

The Department of Surgery is a pioneer in applying modern surgical technologies that are minimally invasive, less painful, effective, and safe for patients.

Internal medicine treatment for liver and biliary tract infections (IBS) represents another significant breakthrough for Thu Cúc TCI, successfully creating antibodies and completely curing chronic hepatitis B in many patients. The specialized treatment protocol, combining various modern methods at Thu Cúc TCI, has helped restore health, even saving lives and maintaining stable living conditions for many severely ill patients.

Superior hepatitis B treatment protocols combined with attentive support from leading experts at Thu Cúc TCI.

Laboratory testing and diagnostic imaging are service areas that have seen remarkable development in recent years. Among them, advanced MCU endoscopy is the most modern endoscopic technology applied by Thu Cúc TCI, bringing a breakthrough in early diagnosis and treatment of gastrointestinal cancer in just one day without the need for open abdominal surgery. NBI 5P endoscopy technology uses a narrow-band light spectrum, capable of hundreds of times magnification, detecting cancer at a very early stage. Thu Cúc TCI also continuously invests in leading-edge equipment and technologies such as H2 principle MRI, modern multi-slice and multi-layer CT scanning systems, next-generation liver tissue elastography ultrasound, and robotic automated testing systems currently used in 12 leading hospitals in the US, etc.

NBI-5P gastrointestinal endoscopy technology, with its ability to magnify images up to 100 times, enables early detection of cancer and other gastrointestinal diseases.

Thu Cúc TCI Vaccination Clinic provides customers with top-quality vaccination services. With a team of highly skilled doctors always ready to advise, a variety of vaccination packages suitable for all ages, a high-standard vaccine storage system, vaccination procedures that meet the requirements of the Ministry of Health , and vaccines sourced from leading reputable suppliers, Thu Cúc TCI aims to be a trusted vaccination center chosen by a large number of customers.

4. Patient care – a prominent strength at Thu Cúc TCI

At Thu Cúc TCI Healthcare System, patient care is always a strong point highly appreciated by patients. Here, patients can schedule appointments according to their wishes, receive a warm welcome upon arrival, get detailed guidance throughout the examination process, receive support for any requests, and receive post-examination care via the call center system. The courteousness of the staff always makes patients feel comfortable. "Examining patients with heart – Communicating with a smile" is the motto in all of Thu Cúc TCI's services. With a friendly, perfect, thoughtful, and dedicated style, the examination and hospitalization process will become a truly relaxing time for patients.

Family-like care helps patients recover quickly, undergo treatment in a relaxed state of mind, and alleviate anxieties about their illness.

The cost of medical examination and treatment here is affordable for the majority of the population, and prices are publicly listed at the hospital in accordance with the regulations of the health sector. The hospital applies health insurance payments according to state regulations and accepts most types of guaranteed insurance.

Thu Cúc TCI Healthcare System is constantly expanding in both breadth and depth, becoming a pioneer in the private healthcare sector.

With its impressive achievements, Thu Cuc TCI Healthcare System is expected to become one of the leading private healthcare providers in Vietnam. Recently, Thu Cuc Healthcare System has adjusted its brand identity to align with its development strategy for the next phase. Accordingly, the English name has been changed to TCI Hospital (Thu Cuc International Hospital), and the Vietnamese name is Thu Cuc TCI Healthcare System. The brand logo has been adjusted to reflect internationalization, showcasing the brand's vision and mission for the next phase. At each facility within the system, Thu Cuc TCI strives to leverage its strengths in patient examination and treatment, while providing customers with the most attentive and dedicated care. – Thu Cuc International General Hospital – 286-294 Thuy Khue Street, Tay Ho District, Hanoi: This is the first building block laying the foundation for the growth and expansion of Thu Cuc TCI Healthcare System. Considered the "brain" of the Thu Cúc TCI healthcare system, the 286 Thụy Khuê facility boasts a full range of departments and specialties, including the Outpatient Department (comprising 11 specialties), Obstetrics and Gynecology, Pediatrics, Surgery, Treatment, Laboratory, Diagnostic Imaging, Functional Examination and Endoscopy, and Singapore Oncology, among others. Furthermore, leading professors, doctors, and specialists in various fields, along with experts from countries like Cuba and Singapore, regularly hold consultations here to develop specialized medical services, creating a solid professional foundation for the entire system. – Thu Cúc International Clinic – 216 Trần Duy Hưng, Cầu Giấy, Hanoi: This is one of the largest clinics in Hanoi, providing high-quality services to people in need of medical care. The 216 Trần Duy Hưng facility offers same-day examinations and treatments across all departments and specialties. For cases requiring inpatient treatment, surgery, or childbirth, patients will be transferred to Thu Cuc International General Hospital with convenient transportation. – Thu Cuc General Clinic – 32 Dai Tu Street, Hoang Mai District, Hanoi: Located at the southern gateway of the capital, with the advantage of an ideal examination space and comprehensive investment in facilities, TCI 32 Dai Tu is increasingly asserting its position in community health care. It is estimated that the facility receives thousands of individual and corporate clients daily for examinations and medical services. Source: https://benhvienthucuc.vn/loi-gioi-thieu/