In the process of digital transformation, many businesses feel overwhelmed by complex technologies, leading to inconsistent and fragmented work experiences.
In recent years, in the context of the post-pandemic world, with many changes in the global geopolitical situation, businesses are increasingly worried about how to survive and develop. Digital transformation and technology application are considered the most feasible solutions to this story.
KPMG Vietnam's data shows that businesses all agree that digital transformation brings them benefits in all aspects such as increasing employee satisfaction and customer experience.
This is also the reason why up to 57% of businesses said they are investing in technologies related to AI, machine learning, generative AI, followed by technologies such as edge computing, robotics and automation, metaverse...
Digital transformation expert Nguyen Thuong Tuong Minh said that in the current challenging environment, in the past 2-3 years, many businesses have had to tighten their operations and find new sources of revenue to survive and develop.
“ The question is how to increase revenue and reduce expenses? How to increase revenue when opportunities are increasingly limited, how to save costs to avoid resource loss? The solution is not only software development but also requires a profound philosophy in the operation process to touch the root of the problem, ” said the digital transformation expert.
However, according to a study by Dell Technologies, during the digital transformation process, 60% of respondents in Vietnam feel “overwhelmed” by complex technologies, which bring inconsistent and fragmented working experiences across many different platforms. This is the challenge that Vietnamese businesses face during the digital transformation process.
In fact, the problem that a system consisting of many separate software often encounters is that although software is used, operations are still based on manual work, posing risks due to errors during the operation process.
It also takes a lot of effort for businesses to use new software in their existing systems. Therefore, the desire of many businesses is to integrate new and old software together in a useful way.
In that context, to make digital transformation easier, businesses not only need software but they need a new type of software system that is highly interactive and easy to use.
“ This will help maximize the amount of investment in information technology. It is not 3 coins to buy 3 software anymore, but 3 software plus the value of the interaction between them, this value is time, resources and money, ” the expert shared.
According to experts, modern software systems must answer the following questions: automating communication between software in the network, standardizing without error and enriching information between software, and easily adding and removing software nodes when necessary.
To support small and medium-sized enterprises in digital transformation, since 2021, the Ministry of Information and Communications has implemented many specific activities such as supporting businesses to self-assess their level of digital transformation.
The Ministry of Information and Communications also selects and evaluates excellent Make in Vietnam digital platforms to introduce to the small and medium enterprise community.
According to statistics from the Ministry of Information and Communications, as of October 2024, the total number of businesses accessing the program to support small and medium enterprises in digital transformation (SMEdx) was 1.28 million.
The number of Vietnamese small and medium enterprises using digital platforms of the SMEdx program is more than 400,000 enterprises.
In fact, of the 2,100 businesses surveyed by KPMG, 66% said that collecting and analyzing data helped them generate profit growth in the past 12 months.
This is a testament to the importance of digital transformation and data to business operations.
Source: https://vietnamnet.vn/doanh-nghiep-viet-loay-hoay-tang-thu-giam-chi-bang-chuyen-doi-so-2344670.html
Comment (0)