Online public services at VNPT transaction points in Hanoi have initially shown effectiveness.

To become an online public service agent, VNPT Hanoi commits to ensuring conditions on infrastructure, equipment and personnel, fully meeting the criteria prescribed by the Online Public Service Agent model.

According to information from VNPT Hanoi Business Center (the unit managing VNPT's store system in Hanoi), after nearly half a month of implementing the system, 50 VNPT transaction points have welcomed over 500 customers who came to pay attention and receive advice from staff to use public services. This not only helps reduce pressure on public administrative agencies but also contributes to improving the efficiency of state management and optimizing people's experience when using online public services.

Online application guide

VNPT Hanoi's participation in the Online Public Service Agent model brings many practical benefits to people and businesses:

Convenient, time-saving: Instead of having to go to public administrative agencies, people can go to the nearest VNPT stores to quickly carry out online procedures.

Dedicated and professional support: The staff at VNPT Online Public Service Agents are well-trained and ready to guide and support people to perform services easily.

Modern facilities: Computer systems, high-speed internet connections and support equipment at VNPT locations help ensure the smooth implementation of online public services.

Diverse public administrative services: VNPT Online Public Service Agents support many services such as business registration, licensing, birth registration, social insurance, tax, household registration...

Source: https://nhandan.vn/dich-vu-cong-truc-tuyen-tai-cac-diem-giao-dich-cua-vnpt-tren-dia-ban-ha-noi-buoc-dau-phat-huy-hieu-qua-post869100.html