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Promoting digitalization in tax administration.

Báo Đầu tưBáo Đầu tư18/12/2024

To date, 100% of businesses have participated in using electronic tax filing services, 99% of businesses have registered to use electronic tax payment services with the tax authorities, and 99% of operating businesses have participated in electronic tax refunds.


To date, 100% of businesses have participated in using electronic tax filing services, 99% of businesses have registered to use electronic tax payment services with the tax authorities, and 99% of operating businesses have participated in electronic tax refunds.

Total state budget revenue in 2024 managed by tax authorities is estimated to exceed the projected figure by 16.5%.

With a 13.7% increase compared to the same period in 2023, this is the first year that tax revenue has exceeded 1.7 trillion VND.  

Thus, from 2021 to the end of 2024, total state budget revenue is estimated to reach approximately 7.2 million billion VND, achieving 86.5% of the 2021-2025 target of 8.3 million billion VND. Of this, total state budget revenue managed by tax authorities cumulatively during the 2021-2024 period is estimated at approximately 6.1 million billion VND, equivalent to 119% of the projected figure, with an average annual growth rate of approximately 8.6%.

The period from 2021 to 2024 was also a time when businesses were affected by the Covid-19 pandemic and global geopolitical fluctuations. Maintaining a balance between tax policies and support policies for people and businesses, implemented by the Government, the tax sector, and relevant agencies, has yielded positive results.  

During the period 2021-2024, the tax sector granted exemptions, reductions, and extensions to nearly 3.7 million taxpayers across 8 types of taxes and 36 types of fees, totaling nearly 730,000 billion VND.  

These figures were announced at the seminar "Taxation and a Sound Financial System for Sustainable Development," chaired by the Ministry of Finance and jointly organized by the General Department of Taxation and the Lao Dong Newspaper on December 18, 2024.  

At the workshop, Mr. Mai Son, Deputy Director General of the General Department of Taxation - Ministry of Finance, stated that during the period 2021-2024, the tax sector granted exemptions, reductions, and extensions to nearly 3.7 million taxpayers across 8 types of taxes and 36 types of fees, including: environmental protection tax, value-added tax, corporate income tax, special consumption tax, personal income tax, land rent, registration fees, and other fees and charges, with a total amount of approximately 730 trillion VND in taxes, fees, charges, and land rent exempted, reduced, or extended.

Mr. Mai Son - Deputy Director General of the General Department of Taxation - Ministry of Finance

Over the past four years, the implementation of policies on tax and fee exemptions, reductions, and extensions has eased the financial burden on people and businesses during this challenging period, activated the internal production and business potential of individuals and businesses, created momentum for economic recovery and growth, positively impacted state budget revenue, and contributed to ensuring the "dual objective" of both effectively implementing the State's fiscal support policies for businesses and individuals and contributing to achieving the budget revenue targets for the 2021-2025 period.

The Deputy Director General of the General Department of Taxation also stated that, in parallel with the above policies, the Ministry of Finance has directed the tax sector to focus on effectively implementing solutions to support businesses and people by promoting administrative procedure reform, strengthening digitalization, and modernizing the management of budget revenue collection.

From 2021 to the present, the Tax Department has simplified administrative procedures, reducing the number from 304 to 235, saving taxpayers nearly 600 billion VND in tax compliance costs, and integrating 122 out of 235 administrative procedures onto the National Public Service Portal.  

To date, 100% of businesses have participated in using electronic tax filing services, 99% of businesses have registered to use electronic tax payment services with the tax authorities, and 99% of operating businesses have participated in electronic tax refunds. The implementation of electronic tax services for individuals involved in property rental activities and electronic declaration of vehicle registration fees for cars and motorcycles has reached nearly 50% of the total number of declarations.

The launch of the eTax Mobile application, the application of electronic invoices, and the application of Big Data and AI to manage invoices, quickly detect and prevent invoice fraud and tax evasion are all efforts of the tax sector in the digitalization process.

Continue to promote digitalization in tax administration.

Mr. Hoang Quang Phong, Vice President of the Vietnam Chamber of Commerce and Industry ( VCCI), highly appreciated the achievements of the tax sector in recent times, noting the timely support policies provided to businesses during this difficult period.

In addition, the Vice President of VCCI stated that many businesses are still facing difficulties in carrying out tax procedures. According to the latest survey on the business environment conducted by VCCI in 2024, up to 31% of businesses still encounter difficulties in carrying out tax administrative procedures, especially micro, small, and medium-sized enterprises.  

For example, despite many improvements, the processes of tax declaration, payment, refund, and settlement remain complex, time-consuming, and costly for businesses. Some tax regulations are not interpreted or applied consistently between central and local authorities, leading to a lack of transparency and unpredictability for businesses. Furthermore, although the tax sector has undergone significant digital transformation, not all businesses, especially micro, small, and medium-sized enterprises (MSMEs), have the resources and capacity to adapt.

In this context, VCCI has put forward several proposals to facilitate taxpayers in fulfilling their tax obligations effectively, including a proposal to promote digitalization in tax administration. This includes improving technology platforms and strengthening support for businesses in using these systems. For example, building user-friendly portals that integrate artificial intelligence (AI) to answer questions quickly and accurately.

The VCCI representative also proposed the need for specific guidelines, detailed, easy-to-understand, and consistent guidance documents on the implementation of tax policies; research, amendment, and implementation of simple, stable tax policies, simplification of declaration forms, reduction of overlapping taxes and fees, and maintenance of policy stability to reassure businesses in long-term planning; support for micro, small, and medium-sized enterprises (SMEs) , for these businesses, specific policies such as tax exemptions and reductions, support for tax compliance training, or direct consultation are needed; and enhanced dialogue and consultation should be maintained , with tax authorities needing to keep abreast of regular dialogue channels with businesses to listen to feedback and update on practical issues in policy implementation.  



Source: https://baodautu.vn/day-manh-so-hoa-trong-quan-ly-thue-d232938.html

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