Tuyen Quang Electricity Company promotes the installation of electronic meters

According to the report of Tuyen Quang Electricity Company, by the end of September 2024, the Company had installed 263,901 electronic meters of all types out of a total of 283,208 meters operating on the grid, accounting for 93.18% (of which the number of electronic meters installed for remote measurement reached 221,370 meters, reaching 78.2%). With the goal of striving to install 100% by the end of 2025, the meters in this system will be read automatically, remotely via the computer system to minimize the manual reading of customers' meters. Thereby, streamlining the number of workers reading meter indexes, ensuring accuracy in recording the finalized electricity consumption index and making electricity bills for customers, minimizing errors due to subjective human error; reducing the risk of occupational accidents in recording meter indexes.

Na Hang Electricity workers install electronic meters for electricity customers in the area.

In addition, based on the modern information database platform, customers can access electricity services anytime, anywhere, via the customer service hotline 19006769, which helps receive requests for electricity services or can log in to the customer care website of the Northern Power Corporation (EVNNPC) at http://cskh.npc.com.vn, the National Public Service Portal http://www.dichvucong.gov.vn, or install the EVNNPC.CSKH App on smartphones, customers can use all online electricity services. With the benefits brought, in the first 9 months of 2024, the rate of customers paying electricity bills without cash in the province reached 80.97%.

Mr. Tran Xuan Hao, Deputy Director of Tuyen Quang Electricity Company said: Installing electronic meters with remote measurement function, in addition to the benefits for customers, using remote electronic meters also helps the Electricity industry reduce the number of workers recording meter readings, contributing to increasing labor productivity. With regular data collection frequency, Electricity industry staff can easily monitor the operating parameters of each measuring point, parameters of current, voltage, overcurrent, full load, phase deviation, etc., thereby developing timely solutions, minimizing incidents, ensuring safe power supply and improving reliability in power supply.

Tuyen Quang Power Company has directed its affiliated power companies to pay attention to monitoring indexes, issuing invoices, and receiving customer feedback on the electronic metering system. At the same time, it is noted that power companies should closely check customers' electricity consumption indexes before issuing invoices; conduct re-inspections of customers whose electricity consumption has increased or decreased by 30% or more compared to the previous month, in order to avoid subjective errors...

In addition, in cases where customers have questions or require checking electronic meters with a sudden increase in electricity consumption, the electricity industry will send staff to the home to check the errors of the electronic meter and the customer's electricity usage. From there, promptly resolve requests, ensuring the rights of customers using electricity.

The efforts of Tuyen Quang Electricity Company in deploying the installation of electronic meters at the unit show a rapid change in the approach to the management and operation of the power system from converting the manual model to semi-automatic. Thereby, contributing to improving the quality of business services, aiming at customer satisfaction, serving the development of the local economy and society.

Source: https://baotuyenquang.com.vn/cong-ty-dien-luc-tuyen-quang-day-manh-lap-dat-cong-to-dien-tu-200225.html