Beware of losing money in your bank account | Gia Lai Electronic Newspaper

Recently, there have been many cases of bank account appropriation using very sophisticated methods across the country. In Lam Dong, there have also been many cases of people's money in bank accounts suddenly "evaporating" for unknown reasons.

Beware of losing money in your bank account photo 1

Ms. VTBN reported losing more than 50 million VND in her bank account for unknown reasons.

On June 1, Ms. VTBN (29 years old, living in Da Lat City) said that her deposit account at a bank with a branch in Lam Dong recently suddenly lost more than 50 million VND, suspected to have been taken over and attacked by bad guys. Specifically, Ms. N. said: "On April 12 at 13:58, my bank account suddenly reported that 50,140,000 VND had been deducted for unknown reasons. I immediately called the bank's switchboard to request an emergency account lock to prevent further loss of assets."

According to Ms. N., on the morning of April 13, she went to the bank's transaction counter to complain about the incident and request an investigation into the lost money transaction. At the same time, she presented a commitment to the bank that at the time the money was deducted from her account, she did not make any transactions, did not give her ATM card, nor did she share the OTP code with any individual or organization.

On the same afternoon, the bank provided Ms. N. with transaction documents and, at the same time, issued a document providing information as well as requesting the Da Lat City Police Department to promptly verify and clarify the incident in order to protect the bank's reputation and brand and recover Ms. N.'s assets as soon as possible.

“According to the bank documents provided, the money I lost was used to buy 2 phones in Ho Chi Minh City, the order successfully delivered by Tiki Now was paid via the zalopay payment gateway through Zion Joint Stock Company (a company operating as a payment intermediary service provider). I myself sell online but my zalopay wallet has never been linked to a bank, I only use the Momo payment wallet,” said Ms. N., adding that on April 13, she had filed a report to the Da Lat City Police. However, to date, the amount of money that was appropriated by the bad guys has not been clarified by the authorities.

In addition to Ms. N.'s case, over the past month, we have also recorded many cases where people reported having their bank accounts deducted from 400,000 VND to tens of millions of VND for unknown reasons. Most of the people who lost money said that their cards were taken by scammers using sophisticated tricks. The scammers sent SMS messages from many phone numbers impersonating the bank, reporting that their accounts were locked and asking them to enter a link for verification. Only when they saw the money being deducted from their accounts did customers realize they had been scammed. It is worth mentioning that because the amount of money lost was not too large, many customers were complacent and did not notify the bank or authorities to prevent or take preventive measures.

Faced with the increasing number of customers being scammed into transferring money via bank accounts, the State Bank of Vietnam has recently sent a dispatch to relevant units and localities outlining 7 sophisticated fraud schemes via bank accounts and proposing measures to limit risks for customers.

Notably, the scammers often impersonate bank employees to call customers on the pretext of supporting them in checking their balances and transactions. After reading the customer's name and the first 6 digits of their domestic debit card, the subject asks the customer to read the remaining numbers on the card to confirm that the customer is the cardholder. The subjects then inform the bank that they will send a text message to the customer and ask the customer to read the 6-digit code in the message, which is actually an OTP code to make online payment transactions. If the customer follows the subject's request, there is a risk of losing money in the customer's card account.

In addition, the scammer sends messages impersonating the bank's brand to customers (this message is received and saved in the same folder as the bank's messages on the customer's mobile phone) to notify customers that there are signs of unusual activity in their accounts and instruct customers to confirm information, change passwords... by accessing the fake link included in the message, thereby tricking customers into revealing confidential information of the e-banking service (username, password, OTP code) to use to appropriate money in the customer's account...

In addition, banks and local police agencies have repeatedly warned people using bank accounts about new fraud tricks. At the same time, customers are required to absolutely not provide E-banking security information such as login name, login password, Smart OTP and the content of notification messages from the bank to anyone, including those claiming to be police, investigation agencies, bank employees... Do not install cracked software, interfere with devices, operating systems; do not enter login passwords, OTP codes on websites of unknown origin, or strange links; do not make transactions on public devices, high-risk devices, or save automatic e-banking login information anywhere; do not provide information, post transaction information online, especially online sales transactions, because it will create conditions for scammers.

According to CHINH PHONG (LD online)

Original article link: http://baolamdong.vn/phap-luat/202306/canh-giac-mat-tien-trong-tai-khoan-ngan-hang-d761f1d/

Source link