Warning hotline is not of Hanoi Social Insurance

On the evening of November 24, Hanoi City Police said that on November 23, Hanoi City Social Insurance sent out information reflecting from people that there was a hotline phone number (hotline) to receive advice on issues related to social insurance policies, unemployment insurance, health insurance with high fees and easily making people misunderstand that this was the hotline of Hanoi City Social Insurance agency.

Image information provided by police.

Specifically, the article at the link https://luatduonggia.vn/thong-tin-dia-chi-so-dien-thoai-cua-bao-hiem-xa-hoi-thanh-pho-ha-noi/ of a law firm provides information about the Hanoi City Social Insurance agency such as date of establishment, functions, tasks..., with the article including the hotline number 1900.6568 with the description "Social Insurance Hotline in Hanoi City," charging a fee of VND 8,000/minute.

This will make readers and people mistakenly think that this is the hotline of the Hanoi Social Insurance Agency.

According to Hanoi Social Insurance, currently, Vietnam Social Insurance only has one hotline number, 1900.9068, with a fee of 1,000 VND/minute, and the hotline number of Hanoi Social Insurance is 024.37236555.

In addition, the hotline numbers of the Social Insurance of 30 districts, towns and cities are publicly available on the Hanoi Social Insurance Electronic Information Portal at the link https://hanoi.baohiemxahoi.gov.vn/Pages/lien-he.aspx, with fees according to the regulations of the network provider providing the service.

Hanoi Social Insurance recommends that people carefully read information on the internet, only contact the official phone numbers of the Social Insurance agency or go directly to the Document Reception Department (one-stop shop) of the city Social Insurance and districts, towns for advice and answers.

Source: https://vietnamnet.vn/canh-bao-duong-day-nong-khong-phai-cua-bao-hiem-xa-hoi-tp-ha-noi-2218954.html