Customer Service Center - Northern Power Corporation recommends: If you receive a call from a strange phone number with a robot voice or pre-recorded voice saying: "Electricity Corporation would like to greet you, your electricity contract will be suspended in 2 hours"..., then be alert.
Customer Care Center - Northern Power Corporation advises customers: If you receive a call from a strange phone number (foreign phone number) with a robot voice or pre-recorded voice with the content: "Electricity Corporation would like to greet you, your electricity contract will be suspended in 2 hours, for more details please press 6..", then be careful... This is an impersonation call with the purpose of fraud, appropriating personal information and property. Customers please do not call back strange numbers.
All notices related to the official use of electricity by the Electricity Industry are notified to customers by the Electricity Industry via SMS/Zalo messages or text messages to the phone number or Email that the customer has registered with the Electricity Industry through the Electricity Purchase Agreement.
For any suspicious information or information verification, please call only 01 phone number 19006769 of Northern Power Corporation (24/7) for answers.
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