The uphill battle of working from home

While employees want to work online from home, bosses want them back in the office.

“Working remotely” has become a “war” between employees and employers. (Source: freepik)

The situation changes after the pandemic

Remote work has become a contentious issue for employers and employees. CEOs like JPMorgan Chase’s Jamie Dimon are intent on making the concept of remote work a post-pandemic relic. Employees at America’s largest banks and other Wall Street giants are finding themselves returning to pre-pandemic, five-day workweeks.

Big tech companies are also imposing strict rules. Meta and Lyft want employees to return and require them to work in the office at least three days a week. With plans to tighten attendance and performance reviews, tech workers know the days of working from home are over.

New data from a global survey by WFH Research, a collaboration between Stanford University and Germany's Ifo Institute, concludes that corporate leaders worry that full-time remote work will reduce productivity.

A study of data entry workers in India found that those who worked from home were 18% less productive than their office-based counterparts. Another study found that employees at a large Asian technology company were 19% less productive when working from home than when working in the office.

Workers “struggle” to work remotely

But pressure from above hasn’t dampened employees’ desire to work remotely. According to WFH Research, they want to enjoy the convenience of working from home more days. On average, workers around the world want to spend two days at home, one more day than they currently do.

In English-speaking countries, where telecommuting is most prevalent, demand is even higher. The trend is spreading to regions where telecommuting is less common. Workers in Japan and South Korea, two countries where most employees commute to the office, want to be home for a quarter of the week. Europeans want a third, and Latin Americans want half.

Even though the pandemic is over, the need for remote work is still increasing. (Source: Getty)

The rise in demand for remote work is no surprise. Not having to deal with the inconvenience of commuting to work by public transport and traffic congestion helps employees save time, thereby balancing work and life.

According to a research paper by Nicholas Bloom of Stanford University, who helps direct WFH Research, the average worker can save 72 minutes a day by working remotely, which is equivalent to two weeks a year. Based on a Gallup survey last year, workers globally value all these benefits as an 8% pay increase, and some would take a pay cut to retain the perks.

Until recently, as companies scrambled to attract employees in the post-pandemic hiring wave, workers’ needs and employers’ plans were largely aligned. But that “congruence” is fading.

At the same time, the pandemic has also cemented remote work models. At present, one-third of workers surveyed by WFH choose to work either entirely remotely or in a hybrid of office work. This situation will not be easy to undo.

It’s no coincidence that the rise of remote work has coincided with a decline in some industries. Job cuts on Wall Street and Silicon Valley have returned power to corporations. But even in tech and finance, some workers are standing their ground. In May, Amazon said 300 workers staged a walkout to protest the e-commerce giant’s return-to-work policy (the organizers said nearly 2,000 people took part).

About to decide the winner ?

Companies are quietly adapting. British bank HSBC is planning to move from its 45-storey tower in Canary Wharf to smaller offices in central London. Professional services firms Deloitte and KPMG are looking to downsize their offices to prioritise remote working.

It seems that the gap between the two sides in the remote work war is gradually narrowing. The question here is, between leaders and employees, who will "surrender"?

Source