In this case, when taking the ATM card to the ATM and entering the PIN, the customer does not see the information on the ATM screen and cannot withdraw money or change the password. However, this is not an error. In this case, after entering the PIN, the customer needs to perform an additional step, which is to press the Enter key. After that, the system will automatically log in to the account and the customer can continue to perform normal transactions.
For ATM cards with a 4-digit PIN, after entering the PIN, you must press the Enter key to continue the transaction. (Illustration photo).
What is ATM card pin code?
The pin code is a code that identifies the cardholder (Personal Identification Number). The pin code is considered a security code, issued by the bank to the customer when receiving the ATM card. After that, the cardholder needs to change it according to the instructed process to use the card in transactions such as withdrawing money, paying... The pin code usually has 4 - 6 digits, depending on the regulations of each bank.
The PIN code plays an important role in securing and authenticating card transactions. When using a physical card, customers need to enter the PIN code to: Use ATM features: Withdraw money, check balance, transfer money and other transactions; Shop, pay in stores via POS machines
If your PIN is exposed, your card and the bank account associated with it may be compromised.
Where to see ATM card pin code?
Previously, the first ATM card pin (issued when the customer first receives the physical card) would be printed on the envelope.
However, to ensure safety and information security, some banks have stopped issuing paper PIN codes. Therefore, after receiving a physical card from the bank, customers can scan the QR code printed on the card and access Mobile Banking to proactively set up a PIN code.
After setting up a new pin code, customers need to remember not to write it down or share it with others to avoid the risk of information disclosure and protect account security during use.
How to change ATM card pin code quickly
After receiving the physical card, customers need to change the pin code for the first time within 30 - 45 days (depending on the regulations of each bank), otherwise the card may be temporarily locked.
To change the PIN code at an ATM, customers do the following:
Step 1: Insert the card into the ATM card reader
Step 2: Select language and enter current pin (or original pin printed on envelope)
Step 3: Select Change pin, enter new pin, confirm pin and complete transaction
Once completed, the ATM will notify that the PIN change was successful and the card is ready to use with the new code.
How to handle when forgetting ATM card pin code
If you forget your ATM card PIN, you need to go to a transaction office or bank branch to request a new PIN. Bank staff will assist you in issuing a new PIN after verifying the information. When you go to the bank, you must bring your ATM card and citizen identification card (CCCD) to verify the information and complete the procedure for issuing a new PIN.
Source: https://vtcnews.vn/cach-rut-tien-khi-the-atm-co-ma-pin-4-so-ar911087.html
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