Artificial Intelligence (AI) is gradually penetrating every corner of businesses and technology users, and the latest change can be mentioned through Microsoft officially bringing Copilot AI to all businesses. From here, the technology game will no longer be for the "rich" with abundant resources, but even small and medium-sized businesses can participate in the exploitation of AI in the most thorough way.
Software to integrate AI into MSO
In terms of the deep origin of Copilot, this is not simply a chatbot. In fact, this AI project has been cherished by Microsoft for a long time, in February 2023 the software was first launched with the name Bing Chat, considered as a chatbot extension of Microsoft Bing and Edge browser.
But Microsoft's ultimate goal is to completely replace Cortana - the virtual assistant that Microsoft has integrated since Windows 10 with a larger orientation like businesses and become a powerful assistant in simple office work but more convenient and optimized.
This AI uses the Prometheus model built by Microsoft on OpenAI's LLM GPT-4 large language model - the same platform as ChatGPT, from which Bing Chat becomes AI Copilot - developed by GitHub and Microsoft.
The software is now available on Windows 11 on September 26, 2023 through a free Windows 11 update and automatic integration of a subscription to Microsoft 365. The enterprise version is expected to be deployed on November 1. As of now, the software can be used on the Android system, and on the IOS side, it can be used through the Bing application.
And throughout 2023, Copilot has been deployed and operated by Microsoft across the entire ecosystem from Windows to the Microsoft 365 office suite (Word, Excel, Powerpoint or Outlook), Microsoft Teams...
For users, Copilot acts as an AI virtual assistant that can help increase productivity with content creation capabilities - which is inherently the strength of AI generative models, with many optimized and personalized features such as automatically summarizing discussions after each meeting on Teams or finding and emphasizing important information in each Outlook email.
In addition, Copilot also supports multiple languages, eliminating language barriers and limitations, allowing users to use it for many different projects, increasing work efficiency. Difficult problems and memorizing Excel functions and commands are always a nightmare for users - this is easily suggested by Copilot, which suggests functions and commands, provides detailed information, identifies and creates statistical table data in a short period of time.
And finally, enterprise compatibility, this AI has a plugin that allows users to interact with APIs, retrieve real-time information to combine business data, and also allows skills to make new investments or calculations.
AI as it moves towards small and medium-sized businesses
As mentioned above, the game of integrated AI technology in the context of digital transformation into businesses is no longer for the big guys, but even small and medium-sized enterprises can participate and optimize costs and resources.
Businesses around the world are integrating AI in a variety of ways to streamline processes, prevent human errors, support customers, manage IT systems and reduce repetitive tasks, optimize costs, and many other uses. And with the development of AI, the use of AI in businesses will expand and contribute to bringing business value.
In addition, the issue of security for businesses is also a “painful” issue, and is even more urgent for small and medium-sized businesses because of limited resources and the need for simple usage processes. Microsoft and OpenAI have created a model that differentiates Microsoft accounts to ensure that data will not leak between multiple users in the same group as the business by only displaying data with basic access control functions as in other Microsoft 365 services.
The most notable point about the file protection and information security method that makes businesses feel secure using this software is the use of service-side technology to encrypt content and each customer file when storing and transferring such as BitLocker, Transport Layer Security (TLS) and Internet Protocol Security (IPsec) to help businesses feel secure in using it, without worrying about obstacles from hackers or malware.
Businesses can easily get their hands on Microsoft Copilot through third parties like Noventiq, a Microsoft Authorized Partner with over two decades of Security Certified across four industries. The software company offers a wide range of Microsoft products that are suitable for small and medium-sized businesses at affordable prices. Noventiq is also praised for its free post-purchase support, completely free subscription management services, and individual payment terms.
So from now on, depending on specific needs and conditions, small and medium-sized enterprises can consider the necessity of Microsoft Copilot for their company, which can be mentioned through the support of unleashing creativity, improving work efficiency and exploiting and supporting advanced skills of this software. Copilot promises to be a powerful AI "virtual assistant" for users at work and there is much more potential to explore in the future.
KIM THANH
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