On February 22, the Department of Medical Examination and Treatment Management - Ministry of Health sent a document to Lam Dong Provincial Health Department regarding the verification and handling of press information stating that on February 21, a number of mass media published an article " Strange story: Patient had to have surgery because the hospital... gave the wrong X-ray results " at Lam Dong Provincial General Hospital.
Regarding this matter, implementing the urgent direction of the Minister of Health, the Department of Medical Examination and Treatment Management requests the Director of the Department of Health to contact, organize a meeting with the family, apologize and consider the wishes of the patient and family to resolve the matter appropriately and reasonably.
Regarding the case of 'Patient had to have surgery because the hospital... gave wrong X-ray results', the Department of Medical Examination and Treatment Management, Ministry of Health has requested Lam Dong Department of Health, Provincial General Hospital to draw profound lessons, review and clarify the responsibilities of individuals and groups involved and propose forms of handling...
Urgently work with the Hospital Board of Directors to only allow surgery when all conditions to ensure patient safety are met; direct, inspect, and supervise affiliated units to strictly implement the Vietnam Hospital Quality Criteria and the Criteria for Assessing Surgical Safety.
Also in this document, the Department of Medical Examination and Treatment Management said that in 2023, the Department of Medical Examination and Treatment Management had a delegation to monitor quality improvement and patient satisfaction surveys in a number of provinces, including Lam Dong Provincial General Hospital.
After that, the Department of Medical Examination and Treatment issued Official Dispatch No. 735/KCB-QLCL&CĐT dated June 9, 2023 on reviewing and strengthening quality improvement activities, satisfaction surveys and COVID-19 prevention. However, quality improvement has not yet met the requirements when an incident occurred at Lam Dong General Hospital.
"The Department of Health and the Hospital are requested to learn from their experiences, strictly implement the regulations of the Ministry of Health and the corrective instructions of the Monitoring Team; review and clarify the responsibilities of individuals and groups involved and propose forms of handling" - the document of the Department of Medical Examination and Treatment Management signed and issued by Associate Professor, Dr. Luong Ngoc Khue - Director of the Department of Medical Examination and Treatment Management emphasized.
The Department also requested the Lam Dong Department of Health to promptly report to the Department of Medical Examination and Treatment Management, Ministry of Health before 5:00 p.m. on February 24, 2024 for synthesis, reporting to the Ministry's leaders and publicizing the results on the media. Request the Department of Health to urgently implement.
Regarding the wrong X-ray results being returned to the patient, on February 22, Dr. Le Van Tien - Director of Lam Dong General Hospital said that the hospital had reported to the Department of Health and organized a review meeting, drawing lessons for the surgical team and contacted the patient's family to apologize.
On the same day, hospital leaders, department representatives and related people went to the male patient's house in Lam Ha district to apologize directly. The patient and his family agreed to the apology.
In addition, the hospital will refund the hospital fees; examine and monitor the health of patient H. until he recovers. This unit will also continue to clarify the cause to have a direction to handle the staff's mistakes...
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