Mr. NTG (53 years old, Bac Ninh) and his wife, Mrs. NTH, borrowed money from BIDV Nam Ha Noi to serve their family's personal consumption needs, with a loan amount of 1 billion VND. After being enthusiastically advised by BIDV staff about the BIC Binh An borrower insurance product, the customer agreed and voluntarily participated in insurance for his entire loan.
On the night of December 30, 2022, an unfortunate accident occurred at the customer's home, causing Mr. G. to die on the spot. As soon as receiving the news from Mr. G.'s family, BIC Hanoi (the unit that issued the insurance policy to Mr. G.) sent condolences and encouragement to the customer's family; at the same time, urgently coordinated with the family and BIDV Nam Ha Noi to collect relevant documents and implement compensation payment procedures according to regulations.
BIC pays insurance money to customer's family representative. Photo: BIC.
The total amount paid to Mr. NTG's family is VND 1,012,700,267, including: principal and interest at the time of the insurance event; support for loan interest while waiting for compensation procedures; and funeral allowance.
Up to now, BIC Binh An borrower insurance products have become a solid support for both customers and banks throughout the borrowing and credit granting process. At BIDV, customers are not only consulted on accessing capital sources but also advised on participating in insurance for their own loans, thereby creating peace of mind for the insured because they always have the necessary financial resources to minimize risks in life, reduce the burden on relatives or avoid liquidation of assets when risks occur.
Over the past time, through the BIC Binh An insurance product, BIDV Insurance Corporation has paid off debts to the Bank on behalf of thousands of customers, helping customers' families quickly overcome the pain of loss and stabilize their lives. With its profound humanitarian meaning, the BIC Binh An product has been welcomed by many customers borrowing capital at BIDV. In addition, customers participating in borrower insurance has helped the Bank have more risk management tools, ensuring financial security throughout the credit granting period for customers.
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