Mien Dong Bus Station uses application software, creating convenience for passengers.

Mien Dong Bus Station has put into use the management and operation of business services. In particular, the second phase of the application will help passengers reduce the waiting time when buying bus tickets.

On November 25, information from the Eastern Bus Station Company Limited said that the unit officially put into use the application software (app) to manage and operate business services with the aim of improving the efficiency of management and operation of business services through the app.

Multi-purpose service management app put into use by Mien Dong Bus Station.

This is the optimal solution for bus stations, customers and partners to improve management efficiency and service experience at Mien Dong Bus Station. This application is designed with two implementation phases, providing many useful and flexible features.

In phase 1, the application focuses on core features to support customer and partner management and services. In particular, it supports Mien Dong Bus Station in storing and managing contract information of customers, partners, and service contractors systematically and effectively. It helps manage periodic service payments, allowing tracking and management of customers' periodic service collections...

In phase 1, the app focuses on core features to support customer and partner management and service.

The app also has a repair, renovation and maintenance registration feature, customers and partners can register repair requests. In addition, internal notifications are also deployed through the app.

Mien Dong Bus Station can send important notices to customers and partners, ensuring that information is communicated fully and promptly. In particular, customers and partners can send comments and feedback on service quality or related issues, supporting Mien Dong Bus Station to improve service quality.

New Eastern Bus Station in Thu Duc City. Photo: My Quynh

In phase 2, the application will expand its features to enhance convenience and connectivity. Customers and partners can order bus tickets through the application, helping to simplify the process and avoid queuing at ticket sales points. The application has a navigation function, helping customers, partners and visitors easily find locations in residential areas.

During this phase, the application will also manage feedback and suggestions, allowing Mien Dong Bus Station to effectively manage and respond to comments and suggestions from customers and partners, improving service quality.

According to Mien Dong Bus Station, the application for managing and operating business services not only brings convenience but also creates a professional, transparent and comprehensively connected management platform, contributing to building a modern, convenient and sustainable transportation service community.

Source: https://www.baogiaothong.vn/ben-xe-mien-dong-su-dung-phan-mem-ung-dung-tao-thuan-loi-cho-hanh-khach-192241125073543955.htm