Liberty Insurance affirms its pioneering position with the International Non-Life Insurance Company of the Year award

Liberty Insurance affirms its pioneering position with the International Non-Life Insurance Company of the Year award

Liberty Insurance Company Limited, a member of Liberty Mutual Insurance Group, headquartered in the US, has just been honored to receive the International Non-Life Insurance Company of the Year Award – Vietnam at the Insurance Asia Awards 2024 (IAA).

Held annually since 2016, the Asian Insurance Awards honor outstanding insurance companies in the Asia- Pacific region. The International General Insurance Company of the Year Award specifically honors companies with outstanding service quality and innovative insurance solutions.

With this year's achievement, Liberty Insurance has become the first and only non-life insurance company in Vietnam to win for 3 consecutive years at the Asian Insurance Awards (2022 - 2024), with 5 awards including 3 International Non-Life Insurance Company of the Year awards and 2 Motor Insurance Initiative of the Year awards.

Recognition from the prestigious regional award is a clear testament to Liberty's continuous efforts and strong commitment to improving service quality, providing comprehensive protection solutions and peace of mind to customers.

Liberty Insurance representative received the award of International Non-Life Insurance Company of the Year – Vietnam at IAA 2024

Sharing about this achievement, Ms. Tran Thi To Nga, General Director and Business Director of Liberty Insurance, said: “We are honored to be honored as the International Non-Life Insurance Company for 3 consecutive years. As one of the foreign non-life insurance companies present in Vietnam very early (2003), we always strive to improve the quality of our products and services, providing comprehensive protection, helping customers always feel secure to enjoy life as well as proactively pursue their future goals.”

Ms. Tran Nga also emphasized that over 20 years of commitment in Vietnam has helped Liberty Insurance understand the desires and needs of customers for asset and health protection solutions for families and businesses. From there, Liberty continuously improves and develops insurance products and services specifically for Vietnamese people at reasonable fees.

In the context of rapidly developing technology and diverse and popular digital content, customers are increasingly wise in choosing insurance solutions. Recognizing this trend, Liberty Insurance has quickly applied advanced technology to its business operations.

Ms. Tran Nga said that Liberty continuously invests in modern technology platforms to provide transparent, updated and useful information to customers and partners: “Our goal is to create conditions for customers and partners to quickly and easily access necessary information about products, supporting them in the process of finding suitable insurance products for their families and businesses.”

Ms. Tran Thi To Nga, General Director and Business Director, Liberty Insurance, said that the company has early applied advanced technology to business operations.

Not stopping there, Liberty also invests in technology to bring convenience and speed to the compensation process for customers. Since mid-2024, Liberty Insurance has launched an online claim submission feature, applicable to health insurance products. This system helps improve customer experience, shortens the time to submit documents, and brings speed, simplicity and convenience.

In addition, convenient functions on the website such as receiving a quote for AutoCare Comprehensive Auto Insurance in just 1 minute, purchasing International Travel Insurance with just 4 simple steps of filling in information, help bring transparency and initiative to customers in choosing the right insurance product. These initiatives not only enhance customer experience but also affirm Liberty's pioneering position in applying technology to the insurance industry in Vietnam. With breakthrough steps, Liberty Insurance promises to continue to bring smart insurance solutions, meeting the increasing needs of consumers in the digital age.

To provide customers with more flexible payment options, Liberty Insurance has launched a “0% installment payment” program for auto insurance products in the fourth quarter of 2023. Through this program, Liberty hopes to provide a comprehensive insurance solution, helping customers to always be ready to “grasp the present, confidently pursue the future” without worrying about finances.

When participating in the program, customers only need to pay a fee of 35,000 VND/day and still receive maximum protection benefits from Liberty Auto Physical Insurance. At the same time, customers can pay in installments with 0% interest, with flexible terms from 3 to 6 months.

Liberty Insurance also prides itself on its diverse leadership team, with nearly half of them being women. Taking up the position of CEO and Chief Business Officer at Liberty Insurance from September 2023, Ms. Tran Thi To Nga continues to affirm the company’s commitment to providing high-quality insurance products and services in Vietnam.

Source: https://baodautu.vn/bao-hiem-liberty-khang-dinh-vi-the-tien-phong-voi-giai-thuong-cong-ty-bao-hiem-phi-nhan-tho-quoc-te-cua-nam-d219897.html