Ahead of the AI wave, CMC accompanies the journey to national digital transformation

From a solid technology foundation prepared for the AI wave…

CMC TS focuses on enhancing the digital experience of customers and end users in DX/CX through products like ERP (Enterprise Resource Planning) and CX (Multi-channel customer experience management platform). Founded as a traditional System Integration (SI) company, CMC TS has years of expertise offering services and solutions. With this background, the company is well-equipped to use AI technology to rethink processes, enhance customer satisfaction, and maintain competitiveness in the face of quick changes in the market.

CMC TS has affirmed its prestige and position with a series of great awards such as: Best Cloud Computing Service Provider in Vietnam, Top 10 Microsoft solution provider in Asia-Pacific, etc. To date, experts from CMC TS have implemented more than 2000 IT projects across all industries, and over 90% of which were completed on schedule. Starting in 2024, CMC TS will concentrate on helping companies get the most out of implementing AI technologies to drive digital transformation.

The Digital Infrastructure division, with CMC Telecom serving as the pillar, is affirming its position as a front-runner in offering comprehensive digital infrastructure for Banking & Finance organizations, more than 70% of multinational corporations in Forbes TOP 100 list, over 50% of large enterprises in TOP VNR500, etc. With CMC Cloud, a Make in Vietnam platform developed, built, and run by skilled Vietnamese engineers who are constantly updated with AI technology know-how, CMC Telecom is currently leading the cloud computing market. In 2023, CMC Cloud took home the Silver Award for Outstanding Make in Vietnam Products for Digital Economy.

Regarding CMC’s future development strategy, Mr. Nguyen Trung Chinh – Chairman of Board of Directors/Executive President of the Corporation said that CMC will make significant investments in both human and technological capacity to remain steadfast and flexible in the face of market trends and to contribute to the nation’s economic development.  “AI will usher in a new era in which it profoundly affects every facet of society, the economy, and daily living. At CMC, AI is becoming a crucial component of our strategy and business plan in the near future”, said Mr. Nguyen Trung Chinh.

Mr. Nguyen Trung Chinh – Chairman of Board of Directors/ Executive President of CMC Corporation

… to consulting and deploying AI technologies that will steer the digital transformation

With the experience of a seasoned technology firm, CMC TS has transformed into a leading provider of digital transformation consulting and deployment services, accompanying agencies and institutions in the process of realizing the national mission of developing Digital Government, Digital Economy and Digital Society.

The standout feature of CMC’s products and services is their propensity to use AI technology to support institutions’ and organizations’ innovative and efficient development while also saving money and time.  In particular, CMC’s AI technology can assist to create better user experiences. Made by CMC solutions, such as electronic contract (C-Contract) and digital signing (C-Sign) software have been deployed for over 500 clients, serving a variety of purposes for digital signatures, including transactions between individuals, digital government, digital banking, stocks trading, and insurance.  In 2022, C-Contract solution made it to the Top 10 best Make in Vietnam digital solutions .

Inheriting the technological prowess and success of the home market, CMC Global – the International Business division of CMC Corporation- has made numerous noteworthy advances and grown to become the pride of Vietnam on the global technology map. With over 3,000 top-notch workers, CMC Global consistently leverages data to develop a business that uses AI technology effectively to resolve numerous issues across various domains like cloud computing, data analytics, IoT, and RPA.

Another member of the Corporation, CMC Applied Technology Institute (CMC ATI), also makes it mark by conducting research and creating highly applicable AI technology products to fulfill market demands. Dr. Dang Minh Tuan – Director of CMC ATI said: “Our goal is to focus on application products that use AI and Big Data technology. Chip design, Artificial Intelligence (AI), Big data, Social data, Internet of Things – Smart devices – Image processing (IoT), Blockchain technology/Information security (Blockchain) are among the six primary areas in which CMC ATI is currently concentrating on to create an ecosystem of interactive technology products.”

Dr. Dang Minh Tuan – Director of CMC Applied Technology Institute

Following a decade of research and development, CMC ATI has effectively deployed over two dozen AI-based core technology products, including: CIVAMS (intelligent image management and analysis solution), C-VOICE (a solution for identifying and converting text to speech and vice versa), C-OCR (a solution for text recognition and conversion from photo papers), C-Meet (a paperless meeting and event organization tool), C-CHATBOT (a multilingual virtual assistant solution), etc. Specifically, in 2023, the US National Institute of Standards and Technology (NIST) honored CMC ATI’s CIVAMS solution as the top-ranked solution in Vietnam and among the top 12 globally for Face Recognition Technology Evaluation (FRTE) 1: 1 Verification. Additionally, C-OCR was one of the top-scoring products at the AI Challenge competition held in Ho Chi Minh City in 2022. Following the Corporation’s strategic orientation, CMC ATI’s AI-powered management systems will be more comprehensive, with the capacity to monitor and response to a range of growing threats related to cyber security and data security.

As AI is transforming the world – from the educational setting to the business and social spheres – CMC is committed to advancing the study and use of AI-based technologies in order to spearhead the DX/CX digital transformation for its clients as well as its domestic and international partners. With a strong desire to expand and reach further, CMC TS is unwavering in its pursuit of becoming a thriving enterprise that can play a significant role in the building of a strong Vietnam.